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Jonsson Protein Healthy Hair Growth Complaints & Reviews

Elhy — Malaysia

Jan 17, 2021

This review was posted by
a verified customer

Verified customer

Jonsson Protein Healthy Hair Growth — Refund balance treatment funds

Hi, I have spent almost [protected] (I have all the SMS banking transaction) under Jonsson Protein, Subang Parade branch since December 2017. I requesting a balance refund on the unused treatments (according to the record still remaining 16 treatments) as since the current situation of COVID-19. Therefore, i asking for refund for the remaining unconsumed treatments value to cash terms insteads of asking full refund. Plus, i been in overseas now for a year plus and unable to back to Malaysia for the balance treatments. And there are still plenty of treatment packs left with me unused yet in Malaysia.
However, the company is not understandable on the situation. I had paid for services charge as well but i need to do the treatment by myself which is not fair on paying the amount of money. And for now, i been left out long not doing treatment as I been stuck in oversea.

I just asking for the balance treatments value to refund in cash/banking money to me instead of giving me products which some products are allergy to me. I really hope the company may kindly cooperate as i would not be in Malaysia in this short terms.

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