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GoInsta Repairs Profile

GoInsta Repairs

www.goinstarepairs.com

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3.0

Overall reputation rating based on reviews and complaints

GoInsta Repairs earns a 3.0-star rating from 1 reviews and 1 complaints, indicating that most customers are somewhat satisfied with repair services.

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Latest Reviews and Complaints

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K
Verified customer This review was posted by a verified customer. Learn more
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GoInsta Repairs Thank you to Marcie for all her hard work!

I can't believe it, but I got scammed and was afraid that all my information on my computer was accessed. The next morning, my son found Goinsta Repairs online. We called immediately and they were able to fix my computer and remove any malicious software or data sharing material that was put on by the scammers. I didn't even have to bring my computer in to the store. I am so grateful to them for their help and will continue to use them for any repairs I need in the future. Thank you to Marcie for all her hard work!

Recommendation: 100% recommended

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J
2:16 pm UTC

GoInsta Repairs Computer repair - service not provided nor scheduled in the promised timeframe

I called to schedule an urgent repair and was told I'd get a call back shortly, the same day, to confirm a date/time for a tech to come to my house. Payment in full was required up front ($190 charged) and I did not get a call back the same day even though I had already paid and given my address. The next morning I got an email with a "receipt" thanking me for the business saying they "look forward to working with me again." No service was ever provided. I called, got no answer and left a message stating I needed a refund and had not gotten any service despite what their emailed "receipt" said. Then a couple hours later got a call back where they left a message that didn't respond to my concerns at all but stated a date/time for a tech to show up. At this point I was totally creeped out since it SCREAMS of a scam organization. They issued a "refund" of $160, but not the full $190 claiming the need for a $30 "cancellation fee" - again, they did nothing more than charge my credit card and engage in two very short phone calls with no actual service provided and nothing "scheduled" until after I called their scam due to the "receipt" sent via email indicating the job was already complete. Now I have to go through the headache of calling my credit card company to report the scam. YIKES! Buyer beware - don't trust this scam of a company.

Claimed loss: $30

Desired outcome: A full refund.

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GoInsta Repairs Reviews and Complaints

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GoInsta Repairs complaints: history and resolution overview

GoInsta Repairs has received 1 complaints on ComplaintsBoard. The first reported case, Computer repair - service not provided nor scheduled in the promised timeframe, was published on Mar 21, 2024, and the most recent complaint, Thank you to Marcie for all her hard work!, was posted on Jun 24, 2025.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is GoInsta Repairs Legit?

GoInsta Repairs earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds GoInsta Repairs to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, GoInsta Repairs is known for their high standards and safety. If you're thinking about dealing with GoInsta Repairs, it's wise to check how they handle complaints.

GoInsta Repairs has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of GoInsta Repairs's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Goinstarepairs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Goinstarepairs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for GoInsta Repairs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Goinstarepairs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Goinstarepairs.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The goinstarepairs.com may offer a niche product or service that is only of interest to a smaller audience.
  • GoInsta Repairs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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