Richmond Housing Partnership (RHP)’s earns a 1.0-star rating from 0 reviews and 6 complaints, showing that the majority of residents are dissatisfied with housing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Electric looped supply
Good morning, I’m contacting you in relation to my property, 14 Barnes Avenue SW13 9AB. I’m not an RHP tenant but live next door to one of your property properties occupied by Carmen Leon number 16 Barnes Avenue my electricity supply that comes into my property and then is looped into number 16. My neighbour.. since I had a load of work done on my property...
Read full review of Richmond Housing Partnership (RHP)Broken toilet Urgent response required
Good evening,
Re Ms Hilda Harriet Mazalire 29 Owwfield Rd Hanworth Tw13 5LS
I’m emailing on behalf of my Auntie who lives at the above address. We have visited her today, right at the property now but the static of her toilet needs urgent attention. The toilet is flooding, I’m aware she has tried making contact and this has been pending for a while. Please be advised that she is vulnerable and risk of her falling her significantly high. I would request that this escalated as part of. Your complaint process if it can’t be addressed as a priority. I’m extremely concerned and will be contacting the local MP.
Will very much appreciate your priority response.
Many thanks
Rachel Lukwago
[protected]
Poor cleaning of Hawkins house ham close
Hi I am complaining about the standard of caretaking of Hawkins house ham close , the communal floors are not being cleaned stall really, they haven't been mopped properly if atall for over 2 months they are filthy,I don't want to see that dirt and filth every time I go out my door , I do the large doormat once a week, as it gets very dirty , can something please be done about this thanks
Desired outcome: Lol ,clean it
Is Richmond Housing Partnership (RHP) Legit?
Richmond Housing Partnership (RHP) earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Richmond Housing Partnership (RHP) has claimed the domain name for rhp.org.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Rhp.org.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rhp.org.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Richmond Housing Partnership (RHP) as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
However ComplaintsBoard has detected that:
- While Richmond Housing Partnership (RHP) has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website belonging to Richmond Housing Partnership (RHP) has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Richmond Housing Partnership (RHP). These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Sewage
The on going sewage issue. Its totally unacceptable and needs to be sorted once and for all. I am in a wheelchair and have to wheel through feaces and toilet tissue. It stinks and my carers have had enough and would be within their rights to refuse my visits under these disgusting circumstances.
Desired outcome: Sort it out once and for all. Clean up after.
Infestation in my loft due to old broken roof tiles
March 2020 could hear rustling in my property loft. I had a look and it was pigeons. I called my housing assosiation RHP (Richmond Housing Partnership) to find out my options. I was told that someone would come out to fix my roof. I had two men come and fix the missing roof tiles temporarily, from the outside of my property as they stated they were not...
Read full review of Richmond Housing Partnership (RHP)No hot water and no heating
I have had no hot water and no heating for a week, no one has contacted me, as I have made the calls to my housing full of promises they never kept, I'm sick of it, I am a vulnerable person my mobility isn't a 100 per cent and I am on the mental health.i think this is appalling how I am being treated ! And a week on, nobody has done nothing ! I would like to make a formal complaint please ASAP...kind regards Ms D Warren, ... 19 Alderbury rd Barnes, London . SW 13 9BU.[protected]
since i moved in ive not bin able to access the front door due no fob, Also cant access the bins or access the energy meter please cud these be sorted, my number is [protected]
Overview of Richmond Housing Partnership (RHP) complaint handling
-
Richmond Housing Partnership (RHP) Contacts
-
Richmond Housing Partnership (RHP) emailslauren.robinson@rhp.org.uk99%Confidence score: 99%homeowner@rhp.org.uk97%Confidence score: 97%company.secretary@rhp.org.uk96%Confidence score: 96%communicationinvestor.relations@rhp.org.uk95%Confidence score: 95%communicationsales@rhp.org.uk95%Confidence score: 95%saleslgah@rhp.org.uk75%Confidence score: 75%
-
Richmond Housing Partnership (RHP) address8 Waldegrave Road, Teddington, TW118GT, United Kingdom
-
Richmond Housing Partnership (RHP) social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Richmond Housing Partnership (RHP) contacts
Recent comments about Richmond Housing Partnership (RHP) company
No hot water and no heating
Ace's Garage Door Repair & Installation
12 reviews
Consumonics
10 reviews
West Coast Chief Repair
3 reviews
GoInsta Repairs
1 review
Everything Breaks
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.