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Welcare India
reviews & complaints
Welcare India
reviews & complaints

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9 complaints
2 resolved 7 unresolved

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Welcare India reviews & complaints

Welcare India complaints 9

S

Welcare India - Treadmill

Dear [protected]@welcare,
I have bought a welcare Treadmill and in 2016 but now it's not working. I have raised a complaint earlier but have not received any repsonse from your team. The services are very poor and need immediate attention to the problem.
Dr.Anil Kumar Sinha
House No 59, Road No 04, SHAHI COLONY
PO Hajipur Dist Vaishali
Bihar

Regards,
Dr Anil Kumar Sinha
[protected] / [protected].

Welcare India - Treadmill

I bought a welcare treadmill 3 months back. it stopped working after two months. I have logged a complaint and technician came and had a look, claims that some parts (weather touch) has gone and needs to replace th but it's already 2 weeks over but still he didn't repair the machine. Every time whenever I called to technician or customer support executive, the claims that still they didn't get the parts. Its really disappointed. I have spent almost 60k for this, but now i'm worried to chose this one.

Please do the needful

replace the machine or repair as soon as possible.

I opted welcare for customer service but really I fell very bad to opted th

S
Apr 24, 2019

Welcare India - treadmill wc2600i

BAD EXPERIENCE. My Treadmill WC 2600i (under 5yr motor warranty period)had a complaint for noisy motor, complaint raised and was attended by technician on 22 Apr 19. I was told that there was a need...

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J
Aug 17, 2018

Welcare India - welfare treadmill wc2525i

Dear Sir/ Madam, My treadmill WC 2525I is not working for the last one week . Earlier also I have registered the same complaint. And I have received technician very late at my door step. Sir, again...

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L
Nov 18, 2017
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Welcare India - damaged product

Sir Last week I purchased a treadmil WC 5777DC in Salem Reliance showroom by paying the full amount. But then they told they told they'll come and fix it within two days and they brought a damaged...

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L
Nov 14, 2017
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Welcare India - poor customer service

Recently, I visited the showroom in Salem and credited the amount for the treadmil model WC-5777DC . They assured me that they will bring a fresh piece and demonstrate it right infront of my eyes but...

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Welcare India - Service not provided in spite of repeated calls made from 04/09/2017

We have purchased welcare treadmill WC 2525W through S& T Welcare Equipments (P) Ltd by the comapany through S&T WELCARE Equipements situated at N0.20 Vasanth Nager, Snganallur, Ciombatote...

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J
Aug 15, 2016

Welcare India - Useless tech service, horrible customer support!

About six months ago I've purchased a treadmill from www.welcareindia.com and everything was fine but one day it broke and I contacted customer service to get some help. I explained what happened and they said that someone will come to my place to check. Three days later a repair guy came and after he finished his job he said that he had no idea what was the problem. I asked him to check again and he said that he really did not see any problems and had no idea why wasn't it working! Are you kidding me? The guys was supposed to fix it but he did nothing. And the worst part was that he didn't know what to do! Can you imagine that? That guys was from WelcareIndia tech service! I'm shocked!

P
Sep 07, 2014

Welcare India - I can't reach manager and repair my exerciser

I bought treadmill from the company www.welcareindia.com 6 months ago, but it stopped to work. When I bought it, the seller provided the warranty for one year. I went to their website and contacted...

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