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Welcare India Customer Service Phone, Email, Contacts

Welcare India
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www.welcareindia.com

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1.8 10 Complaints
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Welcare India Complaints 10

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1:59 pm EDT

Welcare India MAXPRO PTM405M

My machine is getting e7 error I want any technician to retify this error as soon as possible.

Model no:-B07SRTPV2M

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1:02 pm EST

Welcare India Treadmill

Dear [protected]@welcare,
I have bought a welcare Treadmill and in 2016 but now it's not working. I have raised a complaint earlier but have not received any repsonse from your team. The services are very poor and need immediate attention to the problem.
Dr.Anil Kumar Sinha
House No 59, Road No 04, SHAHI COLONY
PO Hajipur Dist Vaishali
Bihar

Regards,
Dr Anil Kumar Sinha
[protected] / [protected].

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7:54 am EDT

Welcare India Treadmill

I bought a welcare treadmill 3 months back. it stopped working after two months. I have logged a complaint and technician came and had a look, claims that some parts (weather touch) has gone and needs to replace th but it's already 2 weeks over but still he didn't repair the machine. Every time whenever I called to technician or customer support executive, the claims that still they didn't get the parts. Its really disappointed. I have spent almost 60k for this, but now i'm worried to chose this one.

Please do the needful

replace the machine or repair as soon as possible.

I opted welcare for customer service but really I fell very bad to opted th

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Is Welcare India Legit?

Welcare India earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Welcare India to be a trustworthy company. Although there's a 20% resolution rate for customer complaints, which deserves attention, Welcare India is known for their high standards and safety. If you're thinking about dealing with Welcare India, it's wise to check how they handle complaints.

We found clear and detailed contact information for Welcare India. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for welcareindia.com can be seen as a positive aspect for Welcare India as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Welcare India's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Welcareindia.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Welcareindia.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Welcareindia.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Welcare India's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
  • No reviews for welcareindia.com on popular sites. Be cautious and do additional research. Look for information about the Welcare India and be careful with personal information or transactions.
  • Welcareindia.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The welcareindia.com may offer a niche product or service that is only of interest to a smaller audience.
  • Welcare India protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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11:00 pm EDT

Welcare India treadmill wc2600i

BAD EXPERIENCE.
My Treadmill WC 2600i (under 5yr motor warranty period)had a complaint for noisy motor, complaint raised and was attended by technician on 22 Apr 19. I was told that there was a need to change motor due to unknown fault and further I have to bear 30% of cost of motor as it was not serviced within last 3 months which makes it void for free replacement. Now these people started cheating with these terms of 3 months and all which came from nowhere in terms of warranty. They are vaguely quoting the term 'if not maintained properly' for anything and everything. I asked for explaination from customer care and they sing the same chorus. CHEATING in the name of warranty.
Warranty specifies use of stabilizer and proper maintenance (use of silicon oil to belts for every 30 hrs of use only), but once u put your problem they avoid warranty by silly and unacceptable reasons even in absence of any physical damage. Very sad that I have to approach Consumer Forum for justice due to such non customer friendly behaviour.

Sivakumar
[protected]

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11:34 pm EDT

Welcare India welfare treadmill wc2525i

Dear Sir/ Madam,
My treadmill WC 2525I is not working for the last one week . Earlier also I have registered the same complaint. And I have received technician very late at my door step.
Sir, again it is not functioning please send mechanic as soon as possible.
Customer name and Address
Jofin K.B
Sai Samarth Nagri
Digras 445203
Yewatmal - District
Maharashtra State

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3:47 am EST
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Welcare India has left an official reply on this complaint.

Welcare India damaged product

Sir
Last week I purchased a treadmil WC 5777DC in Salem Reliance showroom by paying the full amount. But then they told they told they'll come and fix it within two days and they brought a damaged piece. I asked them to fix the problem but then they placed a piece of cardboard and adjusted and went. In such helpless situation I complained about it in this site and I got a good response from them by sending another damaged product. When I spoke to them they are telling that they can't do anything about it. They are asking me whether they can bring aspare and gix it. Will any customer acknowledge this kind of service? Kindly do the needful. I need satisfaction in purchasing it.

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Update by Leemy
Nov 19, 2017 11:15 pm EST

I purchased a welcare treadmil WC5777DC from the Salem Reliance Mall branch. They told me that the product will be delivered home. I received a damaged treadmil after two days and when I registered a complaint. They called me and spoke to me and sent another damaged product. I've paid approximately 78, 000rs for the same and it's not woeth it with the damage. Kindly do the needful. Customer care is telling that they can't do anything further. I need justice and satisfaction for the money I paid

Resolved

Resolved

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12:52 pm EST
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Welcare India poor customer service

Recently, I visited the showroom in Salem and credited the amount for the treadmil model WC-5777DC . They assured me that they will bring a fresh piece and demonstrate it right infront of my eyes but then they brought a package which was already opened and used and moreover it had a damage. I informed them immediately but the they inserted a piece of cardboard and adjusted it for the time being and left. I'm totally dissatisfied with welcare service which is the worst service and poor customer response . No idea what to do.

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9:46 am EDT

Welcare India Service not provided in spite of repeated calls made from 04/09/2017

We have purchased welcare treadmill WC 2525W through S& T Welcare Equipments (P) Ltd by the comapany through S&T WELCARE Equipements situated at N0.20 Vasanth Nager, Snganallur, Ciombatote, Tamilnadu, India 641005.
Installation done on 10/06/2017
Purchased from Chennai office, Annanager, Chennai, Tamilnadu India.
First free service done on 03/08/2017 on our request.
Payment of 3600/- has been made on that day in spite of remaining 2 free services available as they said it will be concessionary offer if we take after completion of free services it will be 4800/- hence we opted for AMC and amount paid by cheque and the cheque has been cleared.
I am making calls from 04/09/2017 still we are yet to be attended.

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Hariharasudhanjp
IN
Aug 13, 2018 10:05 am EDT

Treadmill not running, after click on start button motor runs fast and stops in 30 second and error code is E3

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welcareservice
US
Sep 11, 2017 2:38 am EDT

Dear customer, 07.09.2017 we called to your number but you are not give appointment so we waiting for your Appointment,

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4:30 am EDT

Welcare India Useless tech service, horrible customer support!

About six months ago I've purchased a treadmill from www.welcareindia.com and everything was fine but one day it broke and I contacted customer service to get some help. I explained what happened and they said that someone will come to my place to check. Three days later a repair guy came and after he finished his job he said that he had no idea what was the problem. I asked him to check again and he said that he really did not see any problems and had no idea why wasn't it working! Are you kidding me? The guys was supposed to fix it but he did nothing. And the worst part was that he didn't know what to do! Can you imagine that? That guys was from WelcareIndia tech service! I'm shocked!

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8:31 am EDT

Welcare India I can't reach manager and repair my exerciser

I bought treadmill from the company www.welcareindia.com 6 months ago, but it stopped to work. When I bought it, the seller provided the warranty for one year. I went to their website and contacted the online chat agent. I explained the situation, but this jerk told me that I needed to speak with the manager, who was on vacation. I waited 2 weeks and tried to find the manager, but he again was unavailable. I think that this company tries to fool me. Please, help me.

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athira ganesh
Kottayam,Kerala, IN
Aug 08, 2023 8:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir,

Amrita Vishwa Vidhyapeetham, Chennai campus purchased a bulk of Gym equipment from Welcare PO no:AVVC/PED/[protected]/SPO-396A on PO Date: 06.03.2023. In the equipment, a 10kg Rubber plate was damaged and painting problem of strengthening machine and elliptical mechine. It has a 3-years warranty. So kindly replace the product.

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Suyash Bajpai
US
Apr 09, 2019 6:01 am EDT

There is an issue with the motor of the machine and I am not getting a satisfactory response. Please help

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Vijaya Lakshmi Narayana
US
Jan 05, 2019 11:24 am EST

My mobile no [protected]. I have a four in one welfare S&T thredmill.i had kept it folded up to gain more space in our bedroom. But now am unable to spread the platform. I FORGOT HOW TO UNFOLD. Pl help me unfold, so that I can exercise

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Arubila
IN
Oct 14, 2018 5:56 pm EDT

Treadmill stops automatically after running for 5 secs.when I start the machine it runs asusual but 1 month ago its getting off automatically after running for 5-10secs, I thought that as a voltage trap, suddenly I bought a stabiliser, but still it is not working as before, kindly help us by providing a technician.

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Overview of Welcare India complaint handling

Welcare India reviews first appeared on Complaints Board on Sep 7, 2014. The latest review MAXPRO PTM405M was posted on Jun 30, 2022. The latest complaint damaged product was resolved on Nov 18, 2017. Welcare India has an average consumer rating of 2 stars from 10 reviews. Welcare India has resolved 2 complaints.
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  1. Welcare India Contacts

  2. Welcare India phone numbers
    +1 (800) 425-1855
    +1 (800) 425-1855
    Click up if you have successfully reached Welcare India by calling +1 (800) 425-1855 phone number 0 0 users reported that they have successfully reached Welcare India by calling +1 (800) 425-1855 phone number Click down if you have unsuccessfully reached Welcare India by calling +1 (800) 425-1855 phone number 0 0 users reported that they have UNsuccessfully reached Welcare India by calling +1 (800) 425-1855 phone number
    +91 924 433 6666
    +91 924 433 6666
    Click up if you have successfully reached Welcare India by calling +91 924 433 6666 phone number 8 8 users reported that they have successfully reached Welcare India by calling +91 924 433 6666 phone number Click down if you have unsuccessfully reached Welcare India by calling +91 924 433 6666 phone number 6 6 users reported that they have UNsuccessfully reached Welcare India by calling +91 924 433 6666 phone number
  3. Welcare India emails
  4. Welcare India address
    № 14/ A Block, TRR Sons Building 1st Floor, 3rd Avenue, AnnaNagar, D Block, Annanagar East, Tamil Nadu, Chennai, 600102, India
  5. Welcare India social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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