GiftsnIdeasworst customer service, unethical

R
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a verified customer
Verified customer

I had ordered a cake that was supposed to be delivered on dec 14th. There was not updates from Giftsnideas team on the order. After following up 7-8 times, they told me the order was lost and promised to resend the item. Again there was no update on the resent item. Upon following up they said "They always tell me they'll check with their 'local partner' and get back to me within the next 24 hours". I have been following up for 10-15 times and there is no response from them. This is really disguising !!!

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