Giant Eagle review: lottery payouts

This store does not payout over $40
They have a sign up every day stating
Due to excessive payouts today the store cannot payout large winnings
I mean this ridiculous I have tried to cash $100
$250 and even $500 winners and they would not let me
Please do something about this store there are a lot of senior citizens that try to claim their winnings and the store won't honor their claims
It is very hard for myself to travel to other stores to cash my winning ticket due to my disability
I do not want to complain to the federal government but I will
Thank you