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CB Clothing and Accessories GearBubble I bought I bought a jacket on august 17 and haven't heard a word since. they took my paypal $ right away.
GearBubble

GearBubble review: I bought I bought a jacket on august 17 and haven't heard a word since. they took my paypal $ right away. 8

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8:55 pm EDT
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The jacket I bought was a 3D Bomber-Limited Edition for $69.00. It was for sale on Facebook repeatedly. It was a Harley Davidson jacket. Now I see that this company has more complaints than I ever saw! 187 complaints! 59 pending. 58 resolved.
I can probably get a refund through Paypal but I would like the jacket instead. They don't take calls and I can't leave a message. I called their number for customer support: [protected]
Frustrated!

Nov 13, 2019 12:31 pm EST
GearBubble customer support contacts
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Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

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Hello Laurel,
Thank you for your message and for the pictures of your received item. Upon checking, this is how it was on your order, unfortunately, as it must've gotten cut off somehow: http://prntscr.com/pwicqf. We can only do a replacement for the exact same item with same exact personalization only, so we will refund this order in full and you may discard it as there is no need to return it to us. Please allow 5-10 business days for the funds to reflect back in your account. You will receive an email confirmation once the refund has been initiated. We apologize for the inconvenience.

If you wish to reorder, you may do so here: https://www.gearbubble.com/dgsm-groomer

Regards,
Team GearBubble
Nov 13, 2019 12:34 pm EST
GearBubble customer support contacts
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Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

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Hello Ross,
Thank you for your message. Unfortunately we do not, nor have we ever, sold jackets here. Please check the charge on your account to see what company name is on it to ensure you contact the correct company. We apologize for the confusion.

Regards,
Team GearBubble
Dec 10, 2019 11:08 am EST
GearBubble customer support contacts
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Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

File a complaint Write a review
Hello there, send me an email at support@gearbubble.com so we know your email address and then we have to have your ticket/email closed for 24 hours before we can delete you out of the system. We apologize for the inconvenience.

Team GearBubble
Feb 04, 2020 11:18 am EST
GearBubble customer support contacts
Phone numbers
Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

File a complaint Write a review
Hello Edward,
We're sorry you only received one cup. Do you want a replacement or a refund on the second cup? You can email me at support@gearbubble.com, put the in subject line "Attention: Nicole".

Regards,
Nicole
Team GearBubble
Feb 11, 2020 11:41 am EST
GearBubble customer support contacts
Phone numbers
Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

File a complaint Write a review
Hello Edward,
We're sorry only 1 mug was received. We have sent a replacement for the second mug: https://www.gearbubble.com/orders/gb_9fa4aa36cdb4609a. This will be shipping this week. We apologize for the inconvenience.

Regards,
Team GearBubble
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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8 comments
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Bobthe man
, US
Mar 01, 2020 4:47 am EST

I purchase a necklace for my wife on 2/11/20 and yet to receive when it is being shipped. My order number: #gb_c1bacbde44b37029 I understand it takes time to get here, however, it does not take 5 days to notify a customer as to when it is being shipped. Please advise. My email is bobbarlett@hotmail.com

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edward parton
, US
Feb 01, 2020 9:11 am EST

edward parton 34339 joel chesterfield mi 48047 eleaparton@att.net dear gearbubble on dec. 14 2019 i ordered 2 president trump impeach this cups. ondec.23 2019 i received 1 cup as of todays date jan.23 i have not received the other cup. please explain if i dont hear from you i am going to notify discover card of the problem. edward parton

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Donna Byrd
, US
Dec 17, 2019 5:46 pm EST

I received the coffee cup I ordered for my son, but my sons name is Mike not Bryan and the dogs name is DJango, not Toby. I want the cup I ordered and I'm sure Bryan wants his cup with Toby's name on it! I expect this to be corrected within 48 hours, I've already given you 24 hours without any response!
Donna A Byrd

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GearBubble
Feb 11, 2020 11:34 am EST
Replying to comment of Donna Byrd

Hello Donna,
We received and responded to your email 24 hours after you emailed us. We sent a replacement, just as you needed. Did you receive the new one fine?

Regards,
Team GearBubble

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Necklaces
, US
Dec 09, 2019 3:30 pm EST

Item #6TN469119AE1196729 Please cancel my order! Called can't get thru to anyone. My#[protected] BEVERLY WRIGHT

Thank You

Email Bwright1955@att.net

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GearBubble
Feb 11, 2020 11:31 am EST
Replying to comment of Necklaces

Hello Beverly,
We responded to your email shortly after you emailed us and this was cancelled/refunded back to you.

Regards,
Team GearBubble

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Bright Lights
, US
Dec 08, 2019 4:58 pm EST

This "useless" company has sent me 15 Spam emails in two days. Their ads have no unsubscribe option and I have no account with the company. I forward them to the Government agency that tracks Spam companies. I understand the fine cam be up to $1000 dollars for Spam emails.

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GearBubble
Feb 11, 2020 11:27 am EST

Hello there,
We can delete you out of the system completely if you give us your email address. There is always an unsubscribe button at the bottom of our emails, sometimes it's just really small. We apologize for the inconvenience.

Regards,
Team GearBubble

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Necklaces
, US
Dec 03, 2019 1:39 pm EST

Want to cancel order #6TN46919AE1196729 Couldn't get anyone on phone. [protected]

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Laurel Land
, US
Nov 12, 2019 1:40 am EST
Verified customer This comment was posted by a verified customer. Learn more

10.31.2019

Customer Name and Address:

Laurel Land
14861 Prestige Drive
Woodbridge, VA 22193

The personalization on the mug was to read "Love Mattis and Pistol" but instead it reads "Love Mattis and Ps"

I'd really love if I could get the mug with the correct names on it.

I do have pics if needed!

Thank you,

Laurel

View 0 more photos
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GearBubble
Feb 11, 2020 11:25 am EST

Hello Laurel,
Thank you for your message. Upon checking, we see this was actually refunded back on 11/13/2019 to you since we couldn't send a replacement. You'll have to reorder: https://www.gearbubble.com/dgsm-groomer. We apologize for the inconvenience.

Regards,
Team GearBubble

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joebob13
, US
Oct 29, 2019 1:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered twice by mistake and want to cancel one order the order no. or conformation no's are [protected] and [protected], I would like one of them canceled and money returned, thank you. my email address is jwbmwj@verizon.net I paid with my discover credit card

Joseph Bauer

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GearBubble
Nov 13, 2019 12:27 pm EST
Replying to comment of joebob13

Hello Joseph,
Thanks for your message. Upon checking, we see both orders have shipped. We have refunded the duplicate order. Please allow 5-10 business days for the funds to reflect back in your account. You will receive an email confirmation once the refund has been initiated. As for the extra pillowcase, please donate or discard it as there is no need to return it to us. We apologize for the inconvenience.

Regards,
Team GearBubble

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