CB Appliances General Electric Complaints #2-21

General Electric review: GE CAFE Microwave - fire hazard! Do not purchase!

LD2026 of US

Nov 09, 2026 6:42 pm UTC

Verified customer

Featured review

Our GE Cafe Microwave drawer is only 2 years old and built into our island. It has malfunctioned due to 'paint/plastic' coming off a screw within the microwave, which is not reachable by me.

When it's in use, it sparks because metal is exposed. It has a design flaw and a manufacturer's error, per the service technician. And it almost caused a fire in our kitchen. GE Cafe Consumer Relations made it clear that I must have an extended warranty in order for them to send another microwave at no charge.

Seriously? You designed this; the error is on you, and I have to pay to get a replacement. And if this were a quality appliance, I shouldn't have to have an extended warranty. Absolute scam.

Cheap materials used on very expensive appliances. Do not waste your money on anything by GE Cafe.

Recommendation: Do Not Purchase ANYTHING from GE Cafe

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