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CB Clothing and Accessories Gap Complaints #22-41
Gap

Gap review: unethical behavior and misrepresentation

T
Author of the review
7:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was at the Gap store in Garden City on Jan 15th. When I was checking out, the cashier was interrupted by someone who seemed to be a manager. The woman advised me that I was eligible for a upgrade since I was a long standing member and spend a lot of money. I told her that was fine and asked if I would be getting another Gap card. She said yes. She never advised me that I was opening up a Visa credit card. I went on line to pay my bill and didn't see the items showing yet. When I looked again on line, I noticed a new credit card with the purchases I made. I called Gap immediately to close the misleading account and paid off my balance. Now my credit score went down 30 points with TransUnion. I don't recall the woman's name however I have my receipt and the Cashier# is 3143803 and the transaction number is 7496 Cashier no 004 store # 02550 Sales 8340. I will indeed go back to the store to obtain the woman's name but so furious that I wanted to make this complaint immediately.

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  1. Gap Contacts

  2. Gap phone numbers
    +1 (800) 427-7895
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    United States
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    Gap Card
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    Gap Silver
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    Head Office, USA
    +1 (212) 206-4200
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    New York Product Development
    +44 207 518 6100
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    Canada
    +33 153 892 300
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    France
    +86 212 219 9668
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    China, Shanghai
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    2 Folsom St., San Francisco, California, 94105, United States
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    May 26, 2026
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