Gala Hotels — hotel was booked out
I received a confirmation by e-mail and I had to pay when I did the reservation. For 3 nights. EUR 330.-
When I arrived at the Hotel Ibis Styles Berlin Ost the night of 10th October 2017, the hotel was booked out.
I had to stay in a hostel in one room with 12 other persons, since there were no other hotels free in Berlin.
Can you please pay me back my money?
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