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Gala Hotelshotel was booked out

1

ID [protected]

I received a confirmation by e-mail and I had to pay when I did the reservation. For 3 nights. EUR 330.-

When I arrived at the Hotel Ibis Styles Berlin Ost the night of 10th October 2017, the hotel was booked out.

I had to stay in a hostel in one room with 12 other persons, since there were no other hotels free in Berlin.

Can you please pay me back my money?

Marita Klauenboesch

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