CB Internet Providers Frontier Communications Complaints #2-21

Frontier Communications Reviews and Complaints

Frontier Communications review: Installation of internet

paul Caudillo of US

Jun 13, 2026 4:32 pm UTC

Verified customer

Featured review

The installer fell through the ceiling of my hallway causing extensive damage. I spoke with a Todd Richardson (unknown title) from Frontier and he stated " Frontier will take care of damage. Well the damaged was repaired. I tried to get in contact with Todd to discuss my expenses I incurred due to the installers negligence. I have left several messages on Todd's voice mail, to this date he has not returned any of my phone calls. I have contacted Frontier communications complaint line and all they say" someone will call you back. This is by far the WORSE customer service I have encountered. Please be aware...

Claimed loss: $500 for fans in all rooms due to we could not utilize A/C due to huge hole in ceiling, $300 for hotel stay while work was being done and $200 for food. $1000.00 spend.

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Frontier Communications Contacts

Frontier Communications phone numbers

+1 (877) 339-5161

Click up if you have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 6 6 users reported that they have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 6 6 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number

Residential Customers

+1 (855) 593-7404

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Business Customers

Frontier Communications emails

frontier@ftr.com

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Confidence score: 100%

Support

Frontier Communications address

18700 33rd Ave. W, Ste D, Lynnwood, Washington, 98037, United States

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Jun 15, 2026