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Frontier Communications

Frontier Communications review: Frontier internet is dishonest and unreliable

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4:47 pm UTC
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Frontier has the worst customer and billing service I have experienced. One they are dishonest about no start up costs because they charge you to restock the equipment when you discontinue. Due to poor internet reliability I quit. They would not send out technician to fix and I work from home. I had billing question and have called to receive detailed billing multiple times for months and they have not complied. They cut off access to my mobile app so I could not see billing myself. Still no billing detail and they are threatening to send me to collections with no detailed billing detail. I have spent hours on phone trying to get statements. If I could give zero stars I would

Recommendation: Do not use this service. You will regret it!!!

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    Click up if you have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 6 6 users reported that they have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 6 6 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number
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    18700 33rd Ave. W, Ste D, Lynnwood, Washington, 98037, United States
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 28, 2026
Frontier Communications Category
Frontier Communications is ranked 11 among 53 companies in the Internet Providers category