Frontier AirlinesJustfly seating the permanently disabled

P Nov 29, 2018

When I booked my flight I let them know I'm disable can't walk but a short distance needed a wheel chair. And that I was on crutches . When I gets on the plane flight attendants n other customers was surprised and myself where I was seated 28D on the tail when I got to my seat the pain was unbearable and I guess the expression on my face I was asked several times was I okay. Nov.14, 2018 going to Atlanta I over looked that horrible experience again seated me 11C but second time treated in considerate again this is too much for me to handle then as it's time to get off I has to struggle going down the narrow isle trying not to fall on people or hit the floor. I'm permanately disable. How do a person of my disabilities get treated like this not once but twice not at the moment I'm in great discomfort from my neck down. Shaking constantly .Booking my round trip flight was a night mare also. I should have knew it after all I went through to get it. Finally after eight different t calls n agents had info wrong insisted that I booked a $88.00 flight when I booked a $56.65 she insisted that I did she over talked me until I started over talking her by reading my prices confirmation for the $56.65 I explained to her it was just two left when. I booked the $56.65 . After all that she discouraged me n I was so frustrated I forgot to purchase insurance for my flight
Justfly agents see and it was a supervisor who gave me the hard time over talking me n she waved the $88.88 to $56.65 she was rude n mean with a nasty attitude !! This is unacceptable and I will be sharing to social media. Justfly is not for the DISABLE!!!
Thank you for reading my complaint thinking hard real hard bout using justfly or frontier airlines AGAIN 💯

Justfly seating the permanently disabled

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