Friendly's Ice Creamhair found in my sundae

This review was posted by
a verified customer
Verified customer

I purchased a large hot fudge sundae from the Cinnaminson, NJ location on 6/21/17 @ 3:06PM to go. When I arrived home I took a big scoop of ice cream out and a long dark hair still attached to my sundae got tangled in my spoon. I immediately returned to this Friendly's and showed "Brian" (name on my receipt) what I discovered in my ice cream. While there, I observed a few white males with long hair flowing freely. One of these males went to the ice cream cooler, leaned down to scoop out another customer's order with his hair hanging into the cooler. I looked at Brian and stated, "HAIR NET" or atleast tie it back. GROSS...unsanitary. Brian without question made me another sundae without hair but I'm seriously rethinking my venue choices. I plan on sharing this shocking experience online (google, trip adviser, yelp, etc.) to warn other consumers.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.