FreePeopletaxes and fees!

This review was posted by
a verified customer
Verified customer

I have purchased a jacket from FreePeople and paid for my product and extra money for shipping. My order arrived pretty fast and I was impressed with such a quick delivery. And worst had only awaited me.
When I arrived to pick my package I was told that I had to pay extra taxes and post fees!! I had no idea about these extra fees and FreePeople did not tell me anything about that.
Post office said that they were not able to give me my package until I pay. I refused and went home. When I came back I immediately contacted FreePeople customer service and asked for a refund. They refused and said that if will not pick the jacket from the post office it will be sent back FreePeople within a couple of weeks. So they literally said that I lost my money and they were in a safe position. Total scam and joke!! Avoid and don't buy from this cheater company!

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