Free People

This is the most terrible company I have ever shopped with. I've purchased several items from FreePeople and paid over $500. When my order arrived one item was missing, so I had to pay some additional custom fees and taxes to get it. FreePeople is customer unfriendly and very unprofessional, their reps are not helpful at all. They don't reply, ignore and don't want to help. I paid extra money to get the missing item, but they never even shipped it!
I will never ever order from this unfriendly website again. Very poor customer service.

Awful company. I have placed the order on the website www.freepeople.com. It turned out that money was taken twice from my card. I emailed the customer services and the rep excused and promised money back. However, the company hasn’t returned money back, but they have cancelled the order. Both of them and stopped to communicate with me. I need my money back and have no idea what to do next.