Lilicloth
reviews and complaints

I recently made a purchase on Lilicloth.com for three women's T-shirts. I was excited to receive my order and eagerly waited for it to arrive. After approximately two weeks, I received two of the shirts via USPS. However, I noticed that the enclosed receipt indicated that there was an "Unshipped Item," which was a "Women's Crew Neck Saint Patrick's Day Casual T-Shirt."

I waited for another week, hoping that the missing item would arrive, but it never did. I decided to reach out to Lilicloth's customer service via email to inform them of the missing item. However, I was disappointed with their response. They suggested that I check with my neighbors, the post office, and even look carefully around my door. I found this to be unhelpful and frustrating.

After exchanging four emails with Lilicloth's customer service, I gave up on ever receiving a replacement T-shirt. I was disappointed with their poor customer service and informed them that I planned to share my experience with at least 40 of my friends. I was a loyal customer, but instead of replacing a $16 T-shirt, Lilicloth lost my business and at least 20-30 future sales. It's not a smart way to run a business.

I was extremely dissatisfied with Lilicloth's customer service. After exchanging four emails and receiving no resolution, I more or less told them to "PISS OFF." It's frustrating when a company doesn't value its customers and doesn't make an effort to resolve issues. I won't be shopping with Lilicloth again.

As a customer of Lilicloth, I must say that I am quite disappointed with my experience. I had ordered a product on December 5th with intentions of it being a Christmas gift, but to my dismay, it has not yet arrived, even after three weeks have gone by. The product was shipped from China, meaning that I had to wait longer for it to arrive in the United States.
Moreover, after placing the order, I did not receive any confirmation of what I had ordered or the order number, which left me feeling uncertain about whether the transaction had gone through. This lack of communication was concerning, leaving me feeling nervous about my purchase. I attempted to check the order status on the website but could not find any way to do so.
Eventually, I took the initiative to contact Lilicloth through email, and to their credit, they promptly responded with some tracking numbers indicating that the order had indeed been shipped six days after purchase. Unfortunately, at this point, the package has been in transit for 15 days, and I cannot determine its exact location besides knowing that it has gone through customs. The website had stated a delivery time of two to three weeks, but it seems that this may not be the case.
I understand that there may be supply chain problems at times, but with the lack of communication and extensive waiting period for my order, I would caution future buyers to beware of their experiences with Lilicloth. Perhaps, it's best to consider other options to avoid this hassle.

I recently had an experience with Lilicloth (lilicloth.com) and wanted to share my thoughts with all of you. First off, it's important to note that when you purchase from Lilicloth, you'll be communicating with customer service representatives based in China. While they were polite, I found their response time to be rather slow. Additionally, they did not seem to be very accommodating when it came to returning items, even if the fault was not yours.

In terms of shipping, I ordered something on December 4th, 2020, but it did not arrive until January 15th, 2021 - which was after Christmas. Although my product was shipped from San Francisco, it still took a whopping 7 weeks to reach me. And while it is possible to return your items to Lilicloth, be prepared to pay for shipping back to China - which will cost you a hefty $28! Moreover, no matter the cause of your return, the buyer always bears the shipping expenses, and all returns are shipped to China. Oh, and make sure you act quickly - returning an item is only possible within a certain period of time. Once you do return an item, you'll have to wait up to 10 weeks to receive your refund. Overall, it's quite clear that customer service is not a strong suit for Lilicloth.

Now, let's talk about the quality of the actual product. I ordered a sweatshirt, and while the material was thin, it seemed to be of decent quality. While there are some downsides to ordering from Lilicloth, the quality of the product itself is not one of them.

In conclusion, while Lilicloth has some positive qualities, such as the quality of their products, issues with customer service and shipping delays and fees may make it difficult for some customers. For those looking to purchase from Lilicloth, just know that you may not get the level of customer service you desire, and returns may not be as easy as you might expect.

I must admit that Lilicloth's website gave me a bit of a challenge during my shopping experience. However, I did appreciate the quality products they offered. But, my excitement was short-lived when I encountered ordering issues. The first two items I selected did not go through, which prompted me to contact their customer service team. Unfortunately, their responses left much to be desired. They were not helpful and suggested I place a whole new order if I still wanted those particular items, which meant I had to meet the minimum for free shipping all over again!

Speaking of minimums for free shipping, I do think that their limit is very high compared to some other overseas companies. And, to make matters worse, their shipping time is much longer as well. However, I must say that the products themselves were stunning and I received a lot of compliments on them.

Despite the issues I faced, I am willing to give Lilicloth another chance once they clear up some of these unfortunate faults. Hopefully, they will improve their customer service and streamline their ordering process. But until then, I may have to look elsewhere for my next shopping fix.

My recent online shopping experience at Lilicloth started when I came across a T-shirt that spoke to me on a personal level. I decided to order one, especially since the product appeared to be on sale. However, as soon as I added it to my cart, I noticed an option to save even more by purchasing two, so I went ahead and bought both. To my surprise, Lilicloth offered additional discounts for purchasing four items, so I decided to take advantage of it and added two more t-shirts to my cart.

Unfortunately, during checkout, I realized that the shipping fee was charged separately for each item, and the cost charged for shipping more than made up for the so-called sale price. Although Lilicloth provides an option for bulk buying, it seems like the additional shipping charges offset the discounts provided. In retrospect, I felt as though I had been misled into spending more money than I intended.

When the t-shirts finally arrived, I was surprised at how lightweight the package was, given I had purchased four items. It felt as though I had paid an unreasonable amount for shipping costs, so to see such small and light packaging seemed like a disingenuous way to compensate for the separate shipping fees.

Putting these shipping fees aside, I must say that my favorite part of the purchase was the T-shirts themselves. The message on the shirts was unique and thought-provoking, and I was glad I ordered them. However, I would caution other buyers to be aware of the potential extra costs, as it may end up being an expensive purchase. Overall I would rate Lilicloth positively for their unique T-shirt designs and styles, but I hope they find a way to disclose their shipping charges more transparently in the future.

I recently had a shopping experience on lilicloth.com, and unfortunately it was not the smoothest process. While trying to place an order, I was bombarded with numerous pop-ups that I honestly had no interest in seeing. Additionally, I was taken aback by the exorbitant shipping costs - I couldn't believe I was being asked to pay $11 to ship a single tee shirt. This was just over half the price I was paying for the shirt itself!

To add to my disappointment, over 3 weeks after placing my order, I had still not received any sort of confirmation email or tracking number. I searched extensively for contact information for the company but couldn't find anything, so I ended up ordering the same tee shirt a second time as I began to assume that perhaps something had gone awry with my first order.

Christmas Eve arrived and it had now been a full 24 days since my initial order without any word from the company or sign of my purchases. The following week, I finally found a contact number and spoke with a customer service representative named Cerelia. She was helpful and took care of the problem, assuring me that my first order was on its way and cancelling the second order, offering a refund on that one. Later that same day, my first order arrived, though I haven't yet received news about the refund promised. Overall, the process was simply too complicated and difficult for me, and I doubt I'll be using lilicloth.com again in the future unless they make some changes to their procedures.

The experience of shopping on Lilicloth (lilicloth.com) was extremely frustrating for me, primarily due to their return policy. As a customer, there is always the possibility that the merchandise you receive may not meet your expectations or may not fit well. Unfortunately, returning your items on Lilicloth can quickly become a nightmare.

Firstly, I discovered that the responsibility of paying for postage for returns back to China is placed solely on the customer. Not only that, but there is also the possibility of customs duties levied on top of it. This left me feeling concerned and disappointed, especially as other companies I have dealt with usually take responsibility for returns by providing a pre-paid label.

To make matters worse, I was then offered only a 15% refund of the cost of my items if I chose not to return them. Not exactly the type of customer service I was hoping for.

When I queried how I could get the return to them in time, they only offered me a slightly better deal with a 25% refund. Additionally, two of the items I didn't receive are now supposedly on the way, which leaves me feeling puzzled.

Although I would not say that Lilicloth is a disreputable company, my experience has left me feeling that they are not the easiest company to deal with. While they did respond to my queries, the hoops that are involved with returning merchandise is not worth the hassle.

This experience has taught me to be more cautious about the origin of the merchandise I buy and who I buy it from.

I was pleasantly surprised with the speed of delivery, it arrived much sooner than expected. When I opened the package, I was happy to see that the quality of the products was truly exceptional. The fabric felt soft and luxurious to the touch, and the stitching was precise and neat.

As a cautious shopper, I am always a bit hesitant when trying out a new online store, but Lilicloth quickly dispelled any doubts I had. The ordering process was straightforward and easy to navigate without any complications. Customer service was quick to respond and resolve any issues that arose.

Since receiving my order, I have worn the pieces several times, and each wash has only further confirmed their high quality. All in all, I am extremely pleased with my experience shopping at Lilicloth, and I will undoubtedly make future purchases with this company. I am thrilled to have discovered this gem of an online clothing store, and I wholeheartedly recommend it to anyone looking for fashionable, good-quality pieces at a reasonable price.

Upon visiting Lilicloth (lilicloth.com), I found the styles to be highly appealing, but to my dismay, the materials were much thinner than what I had expected. While a few of the items held up to my expectations, the hooded mountain pullover didn't quite resemble what the model was wearing. The item looked as though it had more dimensions to it, and wasn't just thinly printed on. The camo short crop pants also posed to be rather flimsy, and did not offer the fleece-like appearance I anticipated.

Despite these slight setbacks, Lilicloth did impress me in other ways. Each of the items I ordered were precise to the size I had requested, which was a pleasant surprise. Additionally, though the American long sleeve white stars and stripes shirt did not live up to my sweatshirt expectations, the soft and sleek feel of the fabric was a refreshing twist. Pairing it with my new retro stocking cap - which was everything I expected and more - was the perfect choice. The thick trim/bottom was soft and cozy, while the bohemian material conveyed the perfect laid-back vibe.

Although some of the shortcomings with the quality of the materials existed, I overall felt confident in the purchases I made from Lilicloth. The words found on the American long sleeve white stars and stripes shirt, which led to me instantly recognizing the lyrics sung by my favorite artist Tom Petty, brought a smile to my face. As a tribute to his memory, I cannot help but feel proud each time I wear the shirt. In essence, Lilicloth has indeed surprised me in various ways - some good, some not so good - but I look forward to future purchases and recommendations to others.

I must say, my experience with Lilicloth was quite disappointing. The pictures on their website were alluring and I was excited to receive my order. However, when it finally arrived, I quickly noticed the substandard quality of their products. They were cheaply made and the sizing was completely off. To make matters worse, they shipped me the wrong shirt and one of the items I received was defective.

At this point, I had to reach out to their customer service team for assistance. Unfortunately, that was a whole different issue. It took them quite a while to respond and when they finally did, they directed me to return the items to China at my own expense. To make matters worse, the cost of shipping the items back far exceeded the value of the items themselves.

When I expressed my concerns about this to their customer service team, they offered me a measly 15% refund and told me I could keep the items. To put this into perspective, I had paid $26 for the items, but it would cost $27 to ship them back. So essentially, they were offering me a refund of only $3.90. It didn't take a rocket scientist to realize that the business was making a killing from subpar products and deplorable customer service.

All things considered, I found Lilicloth to be very unfair and untrustworthy. The quality of their products was terrible and their customer service was basically non-existent. The way they had it set up, it was almost impossible to return anything, as the cost of shipping back was so exorbitant. In the end, I ended up paying $22.20 for a shirt that was barely worth $5. I would definitely not recommend Lilicloth to anyone.

I recently had a less than ideal experience with Lilicloth, an online clothing retailer located at lilicloth.com. I was initially pleased with the variety of options available on their website, and decided to purchase 3 t-shirts. However, upon checkout, I was immediately charged $55, which seemed a bit steep.

Unfortunately, my order did not go smoothly from there. While I was charged for 3 t-shirts, only 2 were actually shipped to me. To add insult to injury, the shirts I did receive were of poor quality, featuring thin and cheap feeling fabric, and were much smaller than what I had expected.

My attempts to sort out these issues using Lilicloth's return system were a nightmare. Customer support was unhelpful, and I had to dedicate several hours to navigating the process of initiating a return. Even then, the effort may not have been worth it. Lilicloth's return policy had not specified the need to pay for return shipping, but I was informed that I would be responsible for covering the cost of shipping my shirts back to China, which would have cost me approximately $30 for $37 worth of merchandise. Should a return actually take place, Lilicloth reserves the right to determine the refund based on their assessment of the returned items.

Ultimately, I feel as though I am out $55 without any real resolution to the issue. While I have yet to receive a refund for the non-delivered t-shirt, I am also left with no real option to return the low-quality items I ended up with. In light of these events, I would suggest avoiding Lilicloth altogether to circumvent potential issues and hassle.

I recently made a purchase from Lilicloth and unfortunately, my experience was not a positive one. I ordered four items from their website, but to my dismay, they never arrived. I was quite disappointed and immediately contacted their customer service team via email to inquire about the status of my order.

To my surprise, I was informed that the items were probably stolen. I was taken aback by this response as I live in a secure building with cameras and locked mailboxes. I explained this to the customer service representative, but they did not seem to be convinced. However, they did offer to ship the items again, which I agreed to.

Unfortunately, the second shipment also never arrived. At this point, I was quite frustrated and contacted customer service once again. This time, I was informed that they could not fully refund my expenses. Instead, they offered to refund half of the amount and assured me that it would be deposited into my account within two to three weeks.

However, it has now been over six weeks since that conversation and I have yet to receive any refund. I reached out to customer service again to inquire about the status of my refund, but was told that it was too late for me to receive it. I was extremely disappointed with this response and felt like I had been cheated out of my money.

Overall, my experience with Lilicloth was extremely disappointing and frustrating. I would not recommend this company to anyone and advise others to steer clear of them.

As a customer of Lilicloth, I must say that I am quite disappointed with my experience. I had ordered a product on December 5th with intentions of it being a Christmas gift, but to my dismay, it has not yet arrived, even after three weeks have gone by. The product was shipped from China, meaning that I had to wait longer for it to arrive in the United States.
Moreover, after placing the order, I did not receive any confirmation of what I had ordered or the order number, which left me feeling uncertain about whether the transaction had gone through. This lack of communication was concerning, leaving me feeling nervous about my purchase. I attempted to check the order status on the website but could not find any way to do so.
Eventually, I took the initiative to contact Lilicloth through email, and to their credit, they promptly responded with some tracking numbers indicating that the order had indeed been shipped six days after purchase. Unfortunately, at this point, the package has been in transit for 15 days, and I cannot determine its exact location besides knowing that it has gone through customs. The website had stated a delivery time of two to three weeks, but it seems that this may not be the case.
I understand that there may be supply chain problems at times, but with the lack of communication and extensive waiting period for my order, I would caution future buyers to beware of their experiences with Lilicloth. Perhaps, it's best to consider other options to avoid this hassle.

After thoroughly combing through the online marketplaces and reading several positive reviews about the clothing company Lilicloth, I decided to take a leap of faith and make a purchase from their website. Unfortunately, my experience with Lilicloth was nothing short of frustrating and disappointing.

After waiting for almost a month, I finally received most of the items I had ordered, except for one. To my disappointment, everything I received was of poor quality and felt like they were made out of cheap materials. What's worse is that none of the items came close to resembling the clothes on their website - it felt like a bait and switch scam. I was particularly upset to discover that the women's sweatshirts were running small, and the company had not even bothered to correct the sizing to fit customers from North or South America or Europe.

The clothing smelled like it had been doused in some strange chemical or perfume, and the materials felt too flimsy to last more than a few washes. I was disheartened to realize that returning the items would be another headache as they took 48 whole hours to get approved. Upon checking other customer reviews, it seems like my fears were confirmed, and I should brace myself for the worst.

In conclusion, my experience with Lilicloth was an absolute nightmare, and I would never dare to respond to random internet advertisements again. If you value your money and your time, I would strongly advise against making any purchases from this website.

Lilicloth (lilicloth.com) is a company that sells a range of products, including clothing items and accessories. However, what sets them apart from other e-commerce platforms is their affordable prices. That being said, upon closer inspection and consideration of several reviews, it has been noted that some of their products are not as great as they are portrayed to be online.

One customer shared their experience with purchasing a pair of slip-on patchwork sneakers from Lilicloth. The shopper expressed disappointment in the quality of the product, citing that it was nothing like the images they saw on the website. The insoles of the shoes were cardboard, the sides lacked padding even though they appeared cushioned in the picture, and the walls were glued down to a cheap plastic base. Additionally, the shoes don't have any arch support, which is crucial for anyone who is on their feet a lot.

What made things more frustrating is that trying to return the product was met with difficulties. Instead of accommodating the shopper's return, they had to send the product back to Guangzhou China or receive a cash refund of just 15% of the purchase price. Clearly, this experience turned out to be a significant disappointment for that customer and ultimately serves as a warning for others hoping to get a great deal on quality products.

In conclusion, while it's always tempting to buy affordable products online, it's important to remain vigilant and ensure that companies like Lilicloth are selling genuine products. From what we've seen, it's clear that they cut corners that ends up on serving their customers with nothing but overpriced junk, rather than providing excellent products with real value. Therefore, it's important to do your research, read reviews from other customers, and choose to spend money on a legitimate stock.

Let me begin by saying that I am a huge fan of Lilicloth. Their shirts are not only stylish and trendy, but also incredibly comfortable. As someone who values both fashion and comfort, Lilicloth has made a loyal customer out of me.

Now, let's talk about the one issue I've had with Lilicloth - shipping charges. As someone who is on a fixed income, I often find myself having to carefully consider the cost of shipping when I'm making online purchases. Unfortunately, there have been times when the shipping charges are higher than the cost of the item itself, making it difficult for me to justify making the purchase.

However, today's order was a bit different for me. I really wanted to purchase a couple of items as Christmas gifts, and so I decided to take the plunge and make the purchase despite the high shipping costs. This decision was a bit iffy for me, but I really wanted to get those gifts.

Unfortunately, it took about 6 weeks for the order to arrive, and it didn't arrive in time for Christmas. Suffice it to say, I was disappointed. To make matters worse, I had not received any tracking information from Lilicloth, which left me anxious about the status of my order. I even sent an email requesting an update, but I never heard back from them. At that point, I was ready to file a dispute and ask for my money back.

Thankfully, the package did eventually arrive. While it was frustrating to wait so long for the order to arrive, I was relieved that I didn't have to go through the hassle of filing a dispute.

All in all, I will continue to be a loyal customer of Lilicloth. Their clothing is simply too good to pass up. However, I do hope that in the future they will work on improving their shipping times and communication with customers who have questions about their orders.

When it comes to clothing, comfort and fit are key. As a frequent shopper at Lilicloth, I can attest to their quality selection of shirts. With a collection of at least 30-40 of their shirts, I have become quite the fan of their brand. However, there have been a few instances where the fit of my shirt was a bit off. I typically wear an XL shirt size, and while most of their XL shirts fit me just fine, there have been a few occasions where the XL size felt a bit tight. Upon further inspection, I noticed that the label on these shirts had been cut off. This led me to suspect that I had been sent the wrong size, possibly a Large or even a Medium. Unfortunately, because I had already worn and sent them to the cleaners, I was unable to return them. So, my advice to other shoppers is to double-check the size of the shirt before you wear it. I have also noticed that some items are frequently out of stock, which leads me to wonder if they are trying to get rid of inventory with these size mix-ups. Despite these issues, I will continue to shop at Lilicloth as their selection and quality are worth the occasional sizing hiccup.

are a dime a dozen in the online retail industry, and while Lilicloth may not be a scam, their quality is definitely questionable. The products themselves are innovative and unique, but both the fabric and transfers were underwhelming given the high price point. My expectations were tempered by previous reviews, and unfortunately, I did have to exchange one item for a larger size. However, Lilicloth's policy of not allowing exchanges was a major inconvenience. Instead of simply swapping out my item for the appropriate size, I had to go through the hassle of returning it to China at a high cost. It's particularly frustrating to have to send it all the way back to China when it shipped from California originally. Furthermore, the fact that Lilicloth only offered me a 15% refund instead of a direct exchange was frustrating. If you're going to shop with Lilicloth, make sure you're absolutely certain about both the product you're ordering and the size you need. Otherwise, be prepared for a convoluted and inconvenient return process. While Lilicloth may not be a scam, I wouldn't recommend them due to their shoddy quality and unhelpful policies.

Upon receiving my shirts from Lilicloth, I was sadly disappointed with their sizing. Despite carefully measuring and ordering an XL based on their sizing chart, the shirts were much smaller than advertised and felt more like a small. Even as a thin individual, the shirts were still too tight on me. This discrepancy between their chart and actual measurements was frustrating and unexpected, especially since I typically wear an XL in the USA.

To their credit, the clothing on the website does have attractive options and looks great in their catalog. However, the quality of the shirts is not as high as I had hoped; they are quite thin and the sleeves are too big and baggy, making for an unflattering fit.

Given these issues, I do not believe the shirts are worth their price and would not recommend purchasing from Lilicloth. If you do choose to order from them despite these concerns, I suggest ordering at least two sizes larger than you typically wear to ensure a proper fit. As for me, I will be passing on any future purchases from this company.

Sincerely,
Mark V from Austin, Texas

Lilicloth.com has some great items, but there were a few hiccups during my shopping experience. One issue was that items in my cart weren't always protected from being sold to someone else, which left me uncertain about whether or not I was going to get what I wanted. Additionally, while the items in the pictures looked like they were made of 100% cotton, the actual items were made of something else entirely. Furthermore, the sizes ran a bit small, so make sure to double-check the sizing guide before making a purchase.

Despite these issues, I decided to give Lilicloth.com a chance and purchased some Christmas shirts. When the package arrived, I received an email asking if it had arrived, but I had to wait 48 hours before reporting any issues. Unfortunately, when the shirts didn't arrive after almost two weeks, I had to report the problem. However, the next day the shirts miraculously appeared! I reported this to their customer service department, and they were responsive and professional in handling the matter.

Overall, while there were some bumps in the road while shopping at Lilicloth.com, the quality of the items themselves was pretty good. The shirts I bought looked festive and cute and I’m excited to wear them this holiday season. I would recommend checking out Lilicloth.com, but do be aware of the potential issues with sizing, shopping cart functions, and delays in shipping.

I recently placed an order with Lilicloth, an online clothing retailer that had caught my eye after reading some reviews. Excited to receive my new garments, I eagerly awaited for them to arrive. Unfortunately, it took almost three weeks for only half of my order to arrive. Upon inspecting the items, I was immediately disappointed. The quality of the clothing was extremely poor- the material felt cheap and cheesy, and the fit was far from what I had expected.

Despite my disappointment, I decided to wait until I received the remaining items before attempting to return anything. I didn't want to pay expensive return shipping costs to China (I reside in the US). Finally, after waiting for eight long weeks, I received the rest of my order. I immediately contacted the company regarding my return request- yet, to my dismay, they refused to accommodate me. Apparently, my return request was submitted 15 days after receiving my order and was therefore rejected. I attempted to explain that my intention was to encompass my entire order in the return in order to save shipping costs, but this fell on deaf ears.

Overall, I highly advise against spending your hard-earned funds with Lilicloth. Not only did the quality of the clothing greatly disappoint me, but the customer service and workmanship were both extremely lacking. Save your money and invest in a different online retailer- trust me, you won't regret it.

The Lilicloth website is one that I was so excited to try out. I placed my order and was initially frustrated with the website's functionality. However, their amazing customer service employee Finn came to the rescue and really saved the day! The live chat didn't work on the first day but Finn was very instrumental in ensuring my order was completed.

While I'm still waiting for my order to arrive, I received notification that part of it was already on the way. During these difficult times of shipping challenges, I can truly sympathize with the company, but their kind outreach and Finn's commitment to helping me certainly warrants some kudos!

Overall, I cannot comment on the quality of the products just yet, but based on Finn's excellent customer service skills, I have high hopes that the products will be amazing as well. I highly recommend this company and cannot wait to receive my order!

The Lilicloth website has been getting a lot of attention lately, with many people flocking to buy clothing from this retailer. Unfortunately, the reviews are not all positive, and some customers have had a rather disappointing experience. One common complaint is that the merchandise tends to be undersized and defective. This can be a major issue, as customers expect to receive quality items that will fit them properly.

To make matters worse, the customer service at Lilicloth is not always satisfactory. Many customers have reported that the merchant refuses to exchange or issue a full refund for defective merchandise. This is a major inconvenience for customers who have spent their hard-earned money on clothing that is not up to standard.

The company's return policy is also a source of frustration for many customers. While Lilicloth claims to have a return center in Guangzhou, China, the company's policy states that customers are responsible for return shipping costs and any related fees. This can result in long waiting times and substantial costs for customers who simply want to return a defective item.

What's more, the company's return policy is not clearly explained on their website, which can lead to further confusion and frustration. Customers might be unaware of their options or the costs associated with returns and exchanges, leaving them feeling trapped and unsatisfied.

In an attempt to address these issues, Lilicloth does offer a 15% cash refund instead of returning the item(s) if there are sizing issues. However, this offer is not always communicated effectively to customers, and it may not be a practical solution for everyone.

Overall, the experience of shopping at Lilicloth can be hit or miss. While some customers have had positive experiences with the website, others have had to deal with undersized, defective merchandise, poor customer service, and confusing return policies. As always, it's important to do your research before making a purchase, and to read reviews from other customers to get a sense of the retailer's reputation.