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Lilicloth Reviews 1

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Lilicloth Lilicloth.com's Poor Customer Service and Lost Business

I recently made a purchase on Lilicloth.com for three women's T-shirts. I was excited to receive my order and eagerly waited for it to arrive. After approximately two weeks, I received two of the shirts via USPS. However, I noticed that the enclosed receipt indicated that there was an "Unshipped Item," which was a "Women's Crew Neck Saint Patrick's Day Casual T-Shirt."

I waited for another week, hoping that the missing item would arrive, but it never did. I decided to reach out to Lilicloth's customer service via email to inform them of the missing item. However, I was disappointed with their response. They suggested that I check with my neighbors, the post office, and even look carefully around my door. I found this to be unhelpful and frustrating.

After exchanging four emails with Lilicloth's customer service, I gave up on ever receiving a replacement T-shirt. I was disappointed with their poor customer service and informed them that I planned to share my experience with at least 40 of my friends. I was a loyal customer, but instead of replacing a $16 T-shirt, Lilicloth lost my business and at least 20-30 future sales. It's not a smart way to run a business.

I was extremely dissatisfied with Lilicloth's customer service. After exchanging four emails and receiving no resolution, I more or less told them to "PISS OFF." It's frustrating when a company doesn't value its customers and doesn't make an effort to resolve issues. I won't be shopping with Lilicloth again.

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Lilicloth Complaints 12

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2:33 pm EDT
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Lilicloth Disappointing Experience with Lilicloth: Items Never Arrived and Refund Not Received

I recently made a purchase from Lilicloth and unfortunately, my experience was not a positive one. I ordered four items from their website, but to my dismay, they never arrived. I was quite disappointed and immediately contacted their customer service team via email to inquire about the status of my order.

To my surprise, I was informed that the items were probably stolen. I was taken aback by this response as I live in a secure building with cameras and locked mailboxes. I explained this to the customer service representative, but they did not seem to be convinced. However, they did offer to ship the items again, which I agreed to.

Unfortunately, the second shipment also never arrived. At this point, I was quite frustrated and contacted customer service once again. This time, I was informed that they could not fully refund my expenses. Instead, they offered to refund half of the amount and assured me that it would be deposited into my account within two to three weeks.

However, it has now been over six weeks since that conversation and I have yet to receive any refund. I reached out to customer service again to inquire about the status of my refund, but was told that it was too late for me to receive it. I was extremely disappointed with this response and felt like I had been cheated out of my money.

Overall, my experience with Lilicloth was extremely disappointing and frustrating. I would not recommend this company to anyone and advise others to steer clear of them.

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7:27 am EDT
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Lilicloth Disappointing Experience with Lilicloth - Poor Communication and Delayed Shipping

As a customer of Lilicloth, I must say that I am quite disappointed with my experience. I had ordered a product on December 5th with intentions of it being a Christmas gift, but to my dismay, it has not yet arrived, even after three weeks have gone by. The product was shipped from China, meaning that I had to wait longer for it to arrive in the United States.
Moreover, after placing the order, I did not receive any confirmation of what I had ordered or the order number, which left me feeling uncertain about whether the transaction had gone through. This lack of communication was concerning, leaving me feeling nervous about my purchase. I attempted to check the order status on the website but could not find any way to do so.
Eventually, I took the initiative to contact Lilicloth through email, and to their credit, they promptly responded with some tracking numbers indicating that the order had indeed been shipped six days after purchase. Unfortunately, at this point, the package has been in transit for 15 days, and I cannot determine its exact location besides knowing that it has gone through customs. The website had stated a delivery time of two to three weeks, but it seems that this may not be the case.
I understand that there may be supply chain problems at times, but with the lack of communication and extensive waiting period for my order, I would caution future buyers to beware of their experiences with Lilicloth. Perhaps, it's best to consider other options to avoid this hassle.

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7:49 pm EDT
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Lilicloth Lilicloth Review: Frustrating and Disappointing Experience with Poor Quality Clothes and Slow Approval for Returns

After thoroughly combing through the online marketplaces and reading several positive reviews about the clothing company Lilicloth, I decided to take a leap of faith and make a purchase from their website. Unfortunately, my experience with Lilicloth was nothing short of frustrating and disappointing.

After waiting for almost a month, I finally received most of the items I had ordered, except for one. To my disappointment, everything I received was of poor quality and felt like they were made out of cheap materials. What's worse is that none of the items came close to resembling the clothes on their website - it felt like a bait and switch scam. I was particularly upset to discover that the women's sweatshirts were running small, and the company had not even bothered to correct the sizing to fit customers from North or South America or Europe.

The clothing smelled like it had been doused in some strange chemical or perfume, and the materials felt too flimsy to last more than a few washes. I was disheartened to realize that returning the items would be another headache as they took 48 whole hours to get approved. Upon checking other customer reviews, it seems like my fears were confirmed, and I should brace myself for the worst.

In conclusion, my experience with Lilicloth was an absolute nightmare, and I would never dare to respond to random internet advertisements again. If you value your money and your time, I would strongly advise against making any purchases from this website.

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Is Lilicloth Legit?

Lilicloth earns a trustworthiness rating of 26%

Assess your risks. Protect your personal information when dealing with Lilicloth.

Our conclusion: After careful review, ComplaintsBoard concludes that Lilicloth has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with Lilicloth. If you have had a negative experience with Lilicloth, let ComplaintsBoard know by filing a complaint.

Based on our evaluation, Lilicloth has resolved only 0% of 12 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Lilicloth protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • Lilicloth has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • The age of Lilicloth's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Lilicloth.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Lilicloth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for Lilicloth have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • We looked up Lilicloth and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
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Lilicloth Beware of Lilicloth.com: The Risks of Buying Cheap Products Online

Lilicloth (lilicloth.com) is a company that sells a range of products, including clothing items and accessories. However, what sets them apart from other e-commerce platforms is their affordable prices. That being said, upon closer inspection and consideration of several reviews, it has been noted that some of their products are not as great as they are portrayed to be online.

One customer shared their experience with purchasing a pair of slip-on patchwork sneakers from Lilicloth. The shopper expressed disappointment in the quality of the product, citing that it was nothing like the images they saw on the website. The insoles of the shoes were cardboard, the sides lacked padding even though they appeared cushioned in the picture, and the walls were glued down to a cheap plastic base. Additionally, the shoes don't have any arch support, which is crucial for anyone who is on their feet a lot.

What made things more frustrating is that trying to return the product was met with difficulties. Instead of accommodating the shopper's return, they had to send the product back to Guangzhou China or receive a cash refund of just 15% of the purchase price. Clearly, this experience turned out to be a significant disappointment for that customer and ultimately serves as a warning for others hoping to get a great deal on quality products.

In conclusion, while it's always tempting to buy affordable products online, it's important to remain vigilant and ensure that companies like Lilicloth are selling genuine products. From what we've seen, it's clear that they cut corners that ends up on serving their customers with nothing but overpriced junk, rather than providing excellent products with real value. Therefore, it's important to do your research, read reviews from other customers, and choose to spend money on a legitimate stock.

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Lilicloth Review of Lilicloth: Great Clothes, but Shipping Can Be Frustrating

Let me begin by saying that I am a huge fan of Lilicloth. Their shirts are not only stylish and trendy, but also incredibly comfortable. As someone who values both fashion and comfort, Lilicloth has made a loyal customer out of me.

Now, let's talk about the one issue I've had with Lilicloth - shipping charges. As someone who is on a fixed income, I often find myself having to carefully consider the cost of shipping when I'm making online purchases. Unfortunately, there have been times when the shipping charges are higher than the cost of the item itself, making it difficult for me to justify making the purchase.

However, today's order was a bit different for me. I really wanted to purchase a couple of items as Christmas gifts, and so I decided to take the plunge and make the purchase despite the high shipping costs. This decision was a bit iffy for me, but I really wanted to get those gifts.

Unfortunately, it took about 6 weeks for the order to arrive, and it didn't arrive in time for Christmas. Suffice it to say, I was disappointed. To make matters worse, I had not received any tracking information from Lilicloth, which left me anxious about the status of my order. I even sent an email requesting an update, but I never heard back from them. At that point, I was ready to file a dispute and ask for my money back.

Thankfully, the package did eventually arrive. While it was frustrating to wait so long for the order to arrive, I was relieved that I didn't have to go through the hassle of filing a dispute.

All in all, I will continue to be a loyal customer of Lilicloth. Their clothing is simply too good to pass up. However, I do hope that in the future they will work on improving their shipping times and communication with customers who have questions about their orders.

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Lilicloth Lilicloth Clothing Review: Quality Selection, Occasional Sizing Issues

When it comes to clothing, comfort and fit are key. As a frequent shopper at Lilicloth, I can attest to their quality selection of shirts. With a collection of at least 30-40 of their shirts, I have become quite the fan of their brand. However, there have been a few instances where the fit of my shirt was a bit off. I typically wear an XL shirt size, and while most of their XL shirts fit me just fine, there have been a few occasions where the XL size felt a bit tight. Upon further inspection, I noticed that the label on these shirts had been cut off. This led me to suspect that I had been sent the wrong size, possibly a Large or even a Medium. Unfortunately, because I had already worn and sent them to the cleaners, I was unable to return them. So, my advice to other shoppers is to double-check the size of the shirt before you wear it. I have also noticed that some items are frequently out of stock, which leads me to wonder if they are trying to get rid of inventory with these size mix-ups. Despite these issues, I will continue to shop at Lilicloth as their selection and quality are worth the occasional sizing hiccup.

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Lilicloth Unhelpful Policies & Shoddy Quality: My Review of Lilicloth Online Retail

are a dime a dozen in the online retail industry, and while Lilicloth may not be a scam, their quality is definitely questionable. The products themselves are innovative and unique, but both the fabric and transfers were underwhelming given the high price point. My expectations were tempered by previous reviews, and unfortunately, I did have to exchange one item for a larger size. However, Lilicloth's policy of not allowing exchanges was a major inconvenience. Instead of simply swapping out my item for the appropriate size, I had to go through the hassle of returning it to China at a high cost. It's particularly frustrating to have to send it all the way back to China when it shipped from California originally. Furthermore, the fact that Lilicloth only offered me a 15% refund instead of a direct exchange was frustrating. If you're going to shop with Lilicloth, make sure you're absolutely certain about both the product you're ordering and the size you need. Otherwise, be prepared for a convoluted and inconvenient return process. While Lilicloth may not be a scam, I wouldn't recommend them due to their shoddy quality and unhelpful policies.

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Lilicloth Disappointed with Lilicloth's Sizing & Quality - A Review by Mark V

Upon receiving my shirts from Lilicloth, I was sadly disappointed with their sizing. Despite carefully measuring and ordering an XL based on their sizing chart, the shirts were much smaller than advertised and felt more like a small. Even as a thin individual, the shirts were still too tight on me. This discrepancy between their chart and actual measurements was frustrating and unexpected, especially since I typically wear an XL in the USA.

To their credit, the clothing on the website does have attractive options and looks great in their catalog. However, the quality of the shirts is not as high as I had hoped; they are quite thin and the sleeves are too big and baggy, making for an unflattering fit.

Given these issues, I do not believe the shirts are worth their price and would not recommend purchasing from Lilicloth. If you do choose to order from them despite these concerns, I suggest ordering at least two sizes larger than you typically wear to ensure a proper fit. As for me, I will be passing on any future purchases from this company.

Sincerely,
Mark V from Austin, Texas

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Lilicloth Lilicloth.com Review: Cute Christmas Shirts and Responsive Customer Service Amidst Shopping Glitches and Sizing Issues

Lilicloth.com has some great items, but there were a few hiccups during my shopping experience. One issue was that items in my cart weren't always protected from being sold to someone else, which left me uncertain about whether or not I was going to get what I wanted. Additionally, while the items in the pictures looked like they were made of 100% cotton, the actual items were made of something else entirely. Furthermore, the sizes ran a bit small, so make sure to double-check the sizing guide before making a purchase.

Despite these issues, I decided to give Lilicloth.com a chance and purchased some Christmas shirts. When the package arrived, I received an email asking if it had arrived, but I had to wait 48 hours before reporting any issues. Unfortunately, when the shirts didn't arrive after almost two weeks, I had to report the problem. However, the next day the shirts miraculously appeared! I reported this to their customer service department, and they were responsive and professional in handling the matter.

Overall, while there were some bumps in the road while shopping at Lilicloth.com, the quality of the items themselves was pretty good. The shirts I bought looked festive and cute and I’m excited to wear them this holiday season. I would recommend checking out Lilicloth.com, but do be aware of the potential issues with sizing, shopping cart functions, and delays in shipping.

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Lilicloth Disappointing Quality and Poor Customer Service from Lilicloth Online Clothing Retailer

I recently placed an order with Lilicloth, an online clothing retailer that had caught my eye after reading some reviews. Excited to receive my new garments, I eagerly awaited for them to arrive. Unfortunately, it took almost three weeks for only half of my order to arrive. Upon inspecting the items, I was immediately disappointed. The quality of the clothing was extremely poor- the material felt cheap and cheesy, and the fit was far from what I had expected.

Despite my disappointment, I decided to wait until I received the remaining items before attempting to return anything. I didn't want to pay expensive return shipping costs to China (I reside in the US). Finally, after waiting for eight long weeks, I received the rest of my order. I immediately contacted the company regarding my return request- yet, to my dismay, they refused to accommodate me. Apparently, my return request was submitted 15 days after receiving my order and was therefore rejected. I attempted to explain that my intention was to encompass my entire order in the return in order to save shipping costs, but this fell on deaf ears.

Overall, I highly advise against spending your hard-earned funds with Lilicloth. Not only did the quality of the clothing greatly disappoint me, but the customer service and workmanship were both extremely lacking. Save your money and invest in a different online retailer- trust me, you won't regret it.

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Lilicloth Amazing Customer Service from Lilicloth's Finn - A Review

The Lilicloth website is one that I was so excited to try out. I placed my order and was initially frustrated with the website's functionality. However, their amazing customer service employee Finn came to the rescue and really saved the day! The live chat didn't work on the first day but Finn was very instrumental in ensuring my order was completed.

While I'm still waiting for my order to arrive, I received notification that part of it was already on the way. During these difficult times of shipping challenges, I can truly sympathize with the company, but their kind outreach and Finn's commitment to helping me certainly warrants some kudos!

Overall, I cannot comment on the quality of the products just yet, but based on Finn's excellent customer service skills, I have high hopes that the products will be amazing as well. I highly recommend this company and cannot wait to receive my order!

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Lilicloth Lilicloth Review: Undersized, Defective Clothing and Frustrating Returns

The Lilicloth website has been getting a lot of attention lately, with many people flocking to buy clothing from this retailer. Unfortunately, the reviews are not all positive, and some customers have had a rather disappointing experience. One common complaint is that the merchandise tends to be undersized and defective. This can be a major issue, as customers expect to receive quality items that will fit them properly.

To make matters worse, the customer service at Lilicloth is not always satisfactory. Many customers have reported that the merchant refuses to exchange or issue a full refund for defective merchandise. This is a major inconvenience for customers who have spent their hard-earned money on clothing that is not up to standard.

The company's return policy is also a source of frustration for many customers. While Lilicloth claims to have a return center in Guangzhou, China, the company's policy states that customers are responsible for return shipping costs and any related fees. This can result in long waiting times and substantial costs for customers who simply want to return a defective item.

What's more, the company's return policy is not clearly explained on their website, which can lead to further confusion and frustration. Customers might be unaware of their options or the costs associated with returns and exchanges, leaving them feeling trapped and unsatisfied.

In an attempt to address these issues, Lilicloth does offer a 15% cash refund instead of returning the item(s) if there are sizing issues. However, this offer is not always communicated effectively to customers, and it may not be a practical solution for everyone.

Overall, the experience of shopping at Lilicloth can be hit or miss. While some customers have had positive experiences with the website, others have had to deal with undersized, defective merchandise, poor customer service, and confusing return policies. As always, it's important to do your research before making a purchase, and to read reviews from other customers to get a sense of the retailer's reputation.

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Overview of Lilicloth complaint handling

Lilicloth reviews first appeared on Complaints Board on Mar 18, 2023. The latest review Lilicloth.com's Poor Customer Service and Lost Business was posted on May 31, 2023. Lilicloth has an average consumer rating of 1 stars from 23 reviews. Lilicloth has resolved 0 complaints.
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Lilicloth is ranked 57 among 160 companies in the Women's Clothing category

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