Freedom Mortgage review: Insurance claim/ mortgage

Freedom Mortgage bought a my mortgage from my mortgage company approximately June or July 2024. My house had hurricane damage from Hurricane Ian since Sept 2022. My insurance company, Heritage, did NOT pay me a penny until Jan 2025. I had new Hurricane windows installed Dec 2022 and a new front door installed approximately March of 23.
I contacted Freedom Mortgage loss department and they told me they would send my overage writhing 8-10 days. They did NOT it took me calling numerous times to get it within 30 days. I asked for interest on my money and they would not give it to me.
I have had 2 inspections for repairs since Jan. They won’t turn money loose now because they are saying there could be a lien on my property. They said they needed. Title search. I paid an attorney to do a title search. Sent it to them now they are saying that won’t work for them to release the money for the roof, soffit and guttering that I had done.
This is a horrible company to deal with!