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America's Servicing Company [ASC] Complaints & Reviews

America's Servicing Company [ASC] / excesses fees for making direct payment online

Je
Jeanette1211 on Jun 18, 2018

This company is ridiculous. They told me that I had to pay $7 to make an online payment... Also, this company lie. I was told that due to disaster claim that I would be able to skip two months only to find out that they denied and never let me know. If I had not called them I would be in the...

America's Servicing Company [ASC] / Helping me keep my home

Di
dixie001 on Feb 21, 2017

I have called numerous times, and they failed to help me keep my home. I have filled out all the paper work that was required and they still wont help me. I need to have my payments to put on hold, because I am not working and have no income right now. I cant loose my home I will be...

America's Servicing Company / 2 years of applying for modification, no response

Sa
Sandrareyes on Jun 28, 2012

SANDRA D. REYES Miami Gardens, Fl Date: June 28, 2012 TO: Wells Fargo /America’s Serving Company/Modification Dept To whom it may concern, As describe on different plans for modification per Wells Fargo/ASC, we have applied to lower our interest rate, now for several years. We started...

America's Servicing Company / False Credit reporting

Tl
tldoyon6 on Jun 7, 2012

I had an 80/20 mortgage back in 2005 and Countrywide held the 80% and America's Servicing Company (ASC) held the remaining 20%, which equaled out to be roughly $50, 000 (approximate), the mortgage was written as a second loan, but we never received or advanced any cash from the loan...

America's Servicing Company / Homeowners stand up with occ

Pi
pissedhomeowner on Mar 6, 2012

American services company has entered a consent order with the occ to protect home owners if you feel they have not complied with this order in your case take action immediately!!! Write letter to (A) Vance s. Price Deputy comptroller Large bank supervision Office of the comptroller of...

America's Servicing Company / Misrepresentation

Wo
Wookie16 on Jun 24, 2011

I am under foreclosure as of this date June 24th. I was served on Feb.7, 2011.I am being misrepresented by the mortgage company..and I feel they are prlonging my application process to save my home. I have sent more than twice the same information in regards to my hardship, expenses, and...

America's Servicing Company / Stole my house

Jo
Jon on Jun 21, 2011

I've never met anyone who worked at asc in person so I don't know faces but when I imagine what satan and his minions look like I visualize the voices of the people I have dealt with at asc and the imagined faces they have. Asc stole my home last may! Yes, they stole it! My story i...

Americas Servicing Company / Refused to help modify mortgage

Pr
Pressz on May 18, 2011

ASC/Wells Fargo have stalled and refused to modify my Mortgage, even though I have CANCER!!! They refuse to take payments and are contradicting themselvs every time I talk to them. They have kicked me out of the program for forgetting to sign one out of the hundred documents I sent them. I...

Americas Servicing Company / Poor service!!!

In May of 2010 a hail storm did significant damage to my home. I received an insurance check a couple of months later. The check was made out to me and Americas Servicing Company. The last 4 months I have had an extremely difficult time getting Americas Servicing Company to endorse the...

America's Servicing Company / Mortgage modification

Ac
acn

A S C wells fargo My family and I are having a very difficult time financially. My wife is sick and can only work part-time. My daughter is handicapped. I called ASC they said they could qualify me for a mortgage modification program. Instead, we have only received the bait and switch...

Americas Servicing Company / Mortgage ripoff

This all started a year ago when i was changing homeowners insurance companies. my taxes and insurance are not rolled into my mortgage so i can change them whenever i want. Well, asc got involved in the matter and wanted to hold money in an escrow account because there was a 5 week lapse...

America's Servicing Company / Scammers

Ga
gad

Three words class action lawsuit!!! I have dealt with this company for 2 years and my story is to long to go into. Suffice it to say that they have put me and my family through hell!! They make an agreement then they break it, I never speak to the same person twice it has just been a...

Americas Servicing Company / Service

Since my mortgage was sold to ASC I have had nothing but problems. The people anserwing the phones have no idea what is going on. I contacted the service center and asked about sending in half payments twice a month to make one payment per month. The rep said it was ok. Didn't realise...

America's Servicing Company / Foreclosure

My mortgage lender has lied, given me false information and refused to return my calls or my attorney's calls. I have had enough and I am fighting them! You can fight them too! Don't let them steal the roof over your haed. File a complaint with the Office of the Comptroller of...

Americas Servicing Company / Fraudulent company

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I have applied 4 times for a modification with this company. I totally qualify as my husband took a 40% pay cut. They have have lost my paperwork 4 times, sent me to short sale 4 times (i am not under water on my house)and not even contacted me with their decisions. I have to call them and...

Americas Servicing Company / Loan modification fraud

I applied for a loan modification after the death of my husband in September of 2008. After over 1 year and hiring a 3rd party I was mailed the loan modification approval letter and the new terms of my loan in October of 2009. I read over all the paperwork signed it and returned it the...

America's Servicing Company / Loan modification

I have tried three times since march 2009 to modify my mortgage. The first time I was denied because they (Asc) miscalculated my monthly expenses by over +$5, 000. Even after I spoke to them and pointed out this was an error on their part they said too bad and I would have to resubmit the...

America's Servicing Company / Questionable practices under fair debt collection practices act

ACS doesn't operate according to Security Instruments. They violate "Fair Debt Collection Practices Act" when people demand their financial transactions and they do not provide it. The borrowers have the right to know when and how the payments were applied to the account and dispute...

America's Servicing Company / Loan mod

I just read through all the complaints that are listed on this site about ASC. I totally agree with everything that was said, and at this point everything has happen to me as well. After five months of trying, sending my paperwork at least seven time, cutting expenses I was finally told, "They...

America's Servicing Company / Handling of mortgage

Ta

We have been in the process of TRYING to modify our mortgage with America's Servicing Company for ELEVEN MONTHS!!! Our home has been scheduled for auction no less than five times. We submitted all information requested no less than five times, yet we were denied a modification. I wa...