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FragranceX.commy money is not returned!! since 10 days

1
H Aug 15, 2018

I ordered twice last 10 from fragrancex for my husband how's living in USA but my Visa card was not American card the first order they emailed me telling me the address is not the same to visa but the money was taken the second order They emailed my telling that there is payment wrong so the cancellation option was shown to me so I canceled it and I have ticket I tried to call customer service but no answer when my money is gonna be returned!!??!

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