Menu
Write a review
File a complaint
Four Seasons Heating & Air Conditioning

Four Seasons Heating & Air Conditioning review: Scheduling, service and pricing in a steam boiler repair

R
Author of the review
9:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My steam boiler stopped working on a Sunday night when we were at 4 degrees outside, with a forecast of the same or colder in the next two days. I called Four Seasons and they schedule a diagnostic visit for the next evening. All windows they give are 4 hours windows. A technician came and said that the problem was probably the glass gauge (it was clearly leaking, so the boiler couldn't keep the water level needed). But he said he was not an expert in boilers so he was going to request a second opinion. He scheduled somebody for Tuesday morning. The second technician came and confirmed that that was the issue. He ordered the part, which I paid (when I saw the invoice later, that part is no more the $100 and I was change over 900 for it, plus labor totaling almost 1100, and that included a "discount", according to the technician. The part would arrive to my house the next day and a technician will come again from 4 to 8 to install it. THe next day I was waiting and even called twice to be sure that the technician was coming and boht times I was told he was (my last call to confirm was at 7:45pm) 20m later i received a call to tell me that my appointment had been reschedule for the next morning. I was offered to waive my first diagnotic fee ($85) and they will credit 50 to the final cost. This is already 12 hours of wating. The next day the technician shows and replaces the part (the original glass was broken but he had an extra one in his van). He leaves 10m later. THe boiler was running. 20m later the boiler stops running. I call again and schedule another technician. They tell me that I was not going to be charged to the next visit (I had already paid and the problem was not resolved). Another technician comes that evening and check and clean the boiler. I told him about the water feeder not looking good because it was overfeeding (it was set before and never gave me an issue) He leaves and 45 m later the boiler stops again because it has too much water.
My first and last time with Four Season. At this point I didn't call them again. I texted the last technician with the problem and told me it was probably the feeder. Ridiculous that they charge during an emergency those outrageous prices for part that are worth 10 times less. 20 hours waiting, 4 different people (some without nobody showing up), three day frezing in my house, and yes, I have a part that usually costs 300 all included for $1100, but my boiler is still not working properly.

Confidential Information Hidden: This section contains confidential information visible to verified Four Seasons Heating & Air Conditioning representatives only. If you are affiliated with Four Seasons Heating & Air Conditioning, please claim your business to access these details.

0 comments
Add a comment

More Four Seasons Heating & Air Conditioning reviews & complaints

Four Seasons Heating & Air Conditioning - On 07/30/2022, I agreed with Four Seasons Heating & A/C for a new furnace & A/C cleaning at $13,499.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Four Seasons Heating & Air Conditioning - 4/13/22 - routine maintenance heating/ac checkup scheduled for our townhouse (last checkup in oct 2021 and no problems reported
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Four Seasons Heating & Air Conditioning - Im very disappointed in this company "the integrity" of this company to be specific
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Four Seasons Heating & Air Conditioning - I was a loyal Four Seasons customer and have been a customer with them for over 20 years
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Four Seasons Heating & Air Conditioning - We hired Four Seasons to install both a furnace and a humidifier in May 2022
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Four Seasons Heating & Air Conditioning reviews and complaints
  1. Four Seasons Heating & Air Conditioning Contacts

  2. Four Seasons Heating & Air Conditioning phone numbers
    Click up if you have successfully reached Four Seasons Heating & Air Conditioning by calling +1 (708) 552-2020 phone number 0 0 users reported that they have successfully reached Four Seasons Heating & Air Conditioning by calling +1 (708) 552-2020 phone number Click down if you have unsuccessfully reached Four Seasons Heating & Air Conditioning by calling +1 (708) 552-2020 phone number 0 0 users reported that they have UNsuccessfully reached Four Seasons Heating & Air Conditioning by calling +1 (708) 552-2020 phone number
  3. Four Seasons Heating & Air Conditioning address
    5701 W 73rd St, Chicago, Illinois, 60638-6213, United States
  4. Four Seasons Heating & Air Conditioning social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2025
Four Seasons Heating & Air Conditioning Category
Four Seasons Heating & Air Conditioning is ranked 14 among 50 companies in the Building Materials and Supplies category