Ford Motor Company — explosion system problem
Re: Ford Fiesta 1.5 Sport 2015; frame no. RL05SBBAMFUR05794; vehicle no. UEJD05694
On 1st Feb of 2016, i purchased one car from your dealer in Hanoi, Vietnam (Ford Thanh Xuan, Hanoi). This is normal and in good use until last month (Jul 2018) when we found that the explosion system had problem with big explosion with revolving phenomenon.
We took the car to this dealer to check 2 times but they feedback that is normal no problem and has no action to fix this problem. It causes us so worry when we use the car now.
We would highly appreciate if you review my report attached to you by video and feedback to us within this week if it has problem or not. If actually it has problem, kindly organize the local dealer in Vietnam to fix this asap.
My email is nguyenvan.[protected]@gmail.com and my phone no. Is +84 [protected].
Thank you so much and looking forward for your feedback.
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