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Food Networkthe product is under warranty, the company is not responding the request to exchange and return the product

1

We had purchased A mini processor/Chopper from Kohls Shop in Allen TX. There was a defect in the processor, we wanted to return, as we lost the reciept they told us to send the processor to the manufacturer who has 2 year warranty, I called the company and they are declining our request, please help us.

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