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RailRestro
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RailRestro Reviews 2

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5:09 am EDT
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RailRestro food delivery in train

RailRestro is a popular platform for ordering food on trains in India, offering passengers a wide variety of meal options during their journey. With its expansive menu, easy-to-use app, and availability across major train routes, RailRestro has gained a reputation as a convenient service for passengers looking for fresh, restaurant-quality food delivered right to their seats.

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RailRestro Most irresponsible company ever

Railrestro is the most irresponsible company ever. I ordered food at 7.44pm(prepaid), to be delivered at Gooty station at 8.30pm. Didn’t receive the food. Called 25-30 times no satisfactory response. Manager sleeping at home, I’m suffering here. Have to wait for 24 hours to talk to manager. Have to wait for 3-5 working days for refund. You can’t deliver at next station. Do you believe in cust. Satisfaction? One agent said out of 10, we can’t deliver 2 orders on a daily basis. 20% missed orders & u call yourself a company? Agents are disconnecting phone on my face. There is no one on the floor who can handle my concern. Had it been any other country the company would have to regret this but this is India my friend. There is no such thing called cust. service, satisfaction, cust. Value, timeliness. IndianRailways please do no allow such frauds for food delivery in train. These guys do not respond after getting money. There were 3 other people who received food bcz it was COD. Order no. 3118188

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RailRestro Complaints 3

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6:24 am EDT

RailRestro Vendor

Hello, I am vendor in Vapi, Valsad. I deliver food in train which the customer order. But unfortunately Railrestro team has not given me the payment from last 3 months. They are giving me only dates. And the person in charge named Amit is not responding to calls and messages. They are not responding. Please understand we need to pay it to other people . We are in debt.

Desired outcome: Processing the payment

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2:35 am EDT
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RailRestro RailRestro: A Great Option for Ordering Train Food

. However, my experience with RailRestro was quite the opposite. Booking food online for my train journey was made quite easy with their website, railrestro.com. The menu was quite extensive, so I had a lot of options to choose from.

I ordered the Veg Thali and chai for my lunch, and it arrived at my seat on time. The food was well-packaged and looked appetizing. Upon opening the containers, I could see that the portions were quite generous. The food itself was delicious, and the spices used were just right.

Another bonus was the chai, which was perfectly brewed and piping hot. The packaging of the tea made it easy to drink without any spills. I was quite satisfied with my meal from RailRestro.

The only downside was that there were a few spelling and grammar errors on the website, but that didn't affect my ordering experience.

Overall, I would definitely recommend using RailRestro to order food for your train journeys. Its ease of use, extensive menu, and timely delivery make it a great option for when you don't want to rely on the usual train food.

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2:05 am EDT
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RailRestro Disappointing Experience with RailRestro's Jain Deluxe Thali and Customer Service

I recently ordered the jain deluxe thali from RailRestro and was a bit disappointed with my experience. The meal was missing some important components such as curd/yogurt, pickle, and salad which are typically included in the thali. Instead of butter roti, I was given plain chapati which wasn’t as satisfying.

What really made my experience worse was the customer service. They weren’t able to address my concerns or resolve the problem. It seems like they just kept taking my complaints without actually offering a solution.

Overall, my experience with RailRestro wasn’t great. They need to work on better customer service and ensuring that all components of the meal are included. I wouldn’t recommend this service based on my experience.

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Is RailRestro Legit?

RailRestro earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds RailRestro to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, RailRestro is known for their high standards and safety. If you're thinking about dealing with RailRestro, it's wise to check how they handle complaints.

RailRestro has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

RailRestro has registered the domain name for railrestro.com for more than one year, which may indicate stability and longevity.

Railrestro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Railrestro.com you are considering visiting, which is associated with RailRestro, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for RailRestro have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

RailRestro website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • We found that the technical contact email address for RailRestro is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on railrestro.com may be a red flag indicating potentially unreliable or fraudulent activity.

Overview of RailRestro complaint handling

RailRestro reviews first appeared on Complaints Board on May 29, 2023. The latest review food delivery in train was posted on Sep 13, 2024. RailRestro has an average consumer rating of 1 stars from 15 reviews. RailRestro has resolved 0 complaints.
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  1. RailRestro Contacts

  2. RailRestro phone numbers
    +91 1434 678 377
    +91 1434 678 377
    Click up if you have successfully reached RailRestro by calling +91 1434 678 377 phone number 0 0 users reported that they have successfully reached RailRestro by calling +91 1434 678 377 phone number Click down if you have unsuccessfully reached RailRestro by calling +91 1434 678 377 phone number 0 0 users reported that they have UNsuccessfully reached RailRestro by calling +91 1434 678 377 phone number
  3. RailRestro emails
  4. RailRestro social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  6. View all RailRestro contacts
RailRestro Category
RailRestro is ranked 17 among 172 companies in the Food and Beverages category

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