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CB Grocery Stores and Market Food Lion Complaints #2-21
Food Lion

Food Lion review: Online order pricing not honored.

J
Author of the review
2:27 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

10/13/2023... first time shopping online for convenience... noticed bill was not accurate and assumed MVP card must be the issue... called customer service to discuss and seek resolution but was told the online price is incorrect and will not be honored... WTH!? Customer service rep advised "they handle all online orders thru instacart" but that's not visible, as i'm shopping in the Food Lion to go online portal... will never shop online again with Food Lion as pricing can't be trusted... just go inside!

Desired outcome: My desired outcome is that pricing online IS ACCURATE and will be reflected at check-out!

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    +1 (800) 210-9569
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    Attn: Consumer Relations, P.O. Box 1330, Salisbury, Virginia, 28145-1330, United States
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  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
Food Lion Category
Food Lion is ranked 11 among 43 companies in the Grocery Stores and Market category
#09 Hy-Vee Hy-Vee #10 ShopRite ShopRite #11 Food Lion Food Lion #12 Harris Teeter Harris Teeter #13 Sprouts Farmers Market Sprouts Farmers Market

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