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Food City Customer Care Service

Food City

396 Towne Center Dr,
United States - 24210

Customer Support Phone Numbers

Food City Pharmacy
123 West Highway 25-70,
Dandridge, TN 37725,
Phone: +1 865-484-0263

Food City Complaints & Reviews

Food City / bakery deli manager

HaleyR on May 9, 2017
Foodcity overall is a great place to work for but i've got to say foodcity in gray is probably the worst experience I had. For the first few months it was great! Everyone liked each other and got along, that is until we got a new manager and everyone turned on each other. I was told I...

Food City / bakery/deli manager amber curtis

AvaMorgan on May 9, 2017
The bakery deli manager at the Gray Food City location, Amber Curtis, is very rude. She usually can not be bothered to help her employees if there are multiple customers and when she does ask customers what they need she then proceeds to have another deli clerk come take care of the...

Food City / Pharmacy upcharging medication due to "availability"x

RamaNefru on Apr 28, 2017
We went to pick up a monthly, common prescription, but this time, they over charged $50! And the reason, or more like the excuse they used, was "it cost more this time due to availability". How is that for one, good customer service, for a regular customer, and for two, how is that legal?...

Food City / Marinated steak

Carol tester on Apr 2, 2017
I always come to Food City to get my marinated steak but this time was different the clerk told me you know you have to pay $0.50 extra for marinated steak I ask the clerk I said when did you start this hey so we've always done this I told him that guy who usually does it as always well...

Food City / Reese hard shell topping for ice cream

Lois tackett on Mar 13, 2017
Ok we bought ice cream & all fresh strawberries, bananas & the rest of the stuff to make banana splits. Well we made them but the Reese hard shell ruined our ice cream party bc we o Ky used it on one the safe wrap was on the seal of lid I thought but we only put it on a few, needless to...

Food City / Store manager, travis

missied on Jan 28, 2017
As of Nov. 2017 I had worked @ Food City for 2 yrs. I started as a cashier, and quickly worked my way to a front end manager, also learning other departments in the store. On Nov.18 2017, our store was having our Thanksgiving dinner for the associates. I had clocked out for my lunch, and...

Food City / Pharmacy

Shannon.hammontree34 on Dec 1, 2016
Pharmacist named Missy is very discriminative against people on suboxone... it's a hassle every time I go to get my meds, always to early or some other reason that I can't get my meds!! Can't stand judgemental people who have not been in your shoes, if it wasn't for people like me and...

Food City / The EOE and how harassing, discrimination, and slander is allowed in front of, and about customers

Hot customer on Nov 28, 2016
I recently visited a food city located in Bristol Tn off Virginia Ave. They have no respect among employees and customers. First I encounter a blonde worker telling a customer she hated another employee and was out to get her fired. Then told this fellow she heard he had Aids. His face...

Food City / Refusal to complete transaction

Lapennove on Nov 27, 2016
On the evening of Nov 26, I called my 25 year old son and asked him to run by the store to purchase a bottle of wine for me. I am currently limited to traveling due to a broken foot. So he stopped by Food City in Chatsworth Ga while he was out with his girlfriend to get it for me. He got...

Food City / Food city fresh milk

Daniel G Lee on Nov 27, 2016
Food City has implemented a new gallon shape for their milk cartons. I'm all for innovation and trying something new, but these gallons just don't work. My family, when we were buying the new gallons, would constantly spill milk when trying to pour it. The gallon also does not fit in our...

Food City / Oak ridge

SandySowders on Nov 2, 2016
I was buying mucus relief. The dollar zone ones because I have asthma and take them to aid in my congestion. The cashier was ringing me up and my husband was buying beer and the cashier wasn't old enough to ring it up. She called for I guess a front end manager which was a young female...

Food City / Poor customer treatment

spurg70 on Nov 1, 2016
During trick or treat last night I had brought my son into Food City store 438 to get his treat. He is only 13yrs old and was wearing a mask with a fake go-tee. I was wearing a costume as well. I was planning to make a purchase after he got his treat. After he walked up to the expre...

Food City / (Cashier discrimination against me and my family)

joshuaseals81 on Aug 4, 2016
On 8-3-16 around 11pm at the Whitesburg, KY store me an my family stopped by after traveling all day seeing my grandmother that is dying with cancer. I seen they was only 1 register open besides the express lane which is 10 items or less the cashier Matt said sorry this is a 10 items or...

Food City Pharmacy / Service of pharmacy assistants

Vlentz on Jun 9, 2016
Today I called Food City Pharmacy in Dandridge, Tn. And asked a simple question. What is the next highest milligram on a extented release medication I was currently taking. Because on a medication that I take with this is an immdiate release, the milligrams are being lowered on it and I...

Food City / Unfair treatment/ Manager Lied on report of accident

letymh on Aug 25, 2015
August 18th 2015 ;10:00am I have just been treated very unfairly by this supermarket. while doing our weekly grocery shopping, I slipped and fell in their produce department. As witness was the produce clerk, who was putting out lettuce. he assisted me and asked me were I had hit myself...

Food City / Cashier Bianca Shannon

Sonja Joanna Martinez on Jul 27, 2015
Today I was humiliated in line by a cashier at store #157, I am 6 months pregnant trying to purchase my WIC when the cashier by the name of Bianca Shannon. She made a big scene about my signature there was a line of customers behind me. Every time I write my signature it comes out...

Food City / Cashier

b cain on Jun 12, 2015
i went to super dollar, which is a subsidiary of food city, they said i had a outstanding balance, when i called KVAT, we found out it was a Cashier named Angie Greer, who had used my driver license on the customer that was behind me in line so she would not have to ask the other customer...

Food City / drugged out employees

I happen to know for a fact of employees that work third shift that do drugs, Justin Charvis is one of them, he has gone to work high, had marijuana delivered to him while at work, has smoked in the bathroom while on break, there are other employees that also work third shift who do pill...

Food City / marlowe holman

jublivont on Aug 17, 2013
This man harrasess all his co workers cusses at them and gets away with ot still when its been something said .he does prescription pills that are not even his.hes rude to customers. .hes a big bully if somethong doesnt get there will be a law suit with the harassmen . From marlowe...

Food City / sue shelby

typeonegative on Apr 27, 2013
There is a woman by the name of sue shelby a head cashier at 664. She is a cruel woman, all she cares about is herself and making herself look good for the company. She is a tool will do anything to make herself look better towards bigger authority with in the company. She is the biggest...

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