Food City reviews and complaints 1
View all 208 complaintsFood City - Customer service
9/30/2023 Approximately 11am, Albertville, Alabama. I had a misunderstanding with a sale item, and I was trying to explain to the Customer Service person, Andrea, how it could be prevented. She rudely cut me off and became irate. Never in my life have I ever been treated with such loathsome disdain. I decided to return all my items for a full refund on the spot. As much as I enjoy your store, as long as this hateful, condescending person works there, I will not return. Kudos to the other employees who were very kind and professional.
Desired outcome: I would like an apology
Latest reviews and complaints
Sam Belcher (Store Manager Cookeville TN.)0
I ordered curbside pickup, and Morgan, who runs curbside, messed up...
0
A new Food City opened up in Dayton TN. I went shopping there thi...
1
Two weeks after your grand opening I received coupons to use on the...
0
Today myself and my wife went into food city on 35th Ave and Van...
0
I shopped at Food City 663 in greeneville Tn. On 6/2/24 at 11:19 am...
We have received your comment. Thank you!