Natura Market
Reviews and Complaints

Wish i wud of red the revews befur ordering with them. Belive what u red about ther customur service or lack of it. Wen they hav ur money they cudnt care less about ur happyness. Save urself the headache and shop somewher els.

So, I just got mein package from Natura Market (naturamarket.ca) afta waiting 15 days. I was getting pretty angsty after sending two emails and leaving a voice message afta 10 days wit no response. But listen, they do got a good spread of products for the keto diet - so if you're lookin' to stock up, go fo it! Just a heads up, if you livin' in the Vancouver area like me, be ready to wait more than 10 days.

I've been shopping at Natura Market for a while now and I was really disappointed with my last order. It was defective and they didn't want to help me out. It was really frustrating because I thought they would be more willing to help out a regular customer like myself. I know that when you're making an order online you have to be careful, but I expected better from this company.

Despite this issue, I have had good experiences with Natura Market in the past. They have a great selection of natural foods and the prices are reasonable. I like how they have a lot of options for people with dietary restrictions, like gluten-free or vegan. It's great to find a store that caters to those needs.

Another thing I appreciate about Natura Market is that they offer free shipping on orders over a certain amount. That's a really nice perk, especially if you're trying to buy a lot of different things.

Overall, I would still recommend Natura Market to others. While I had a negative experience with my last order, I don't think it's indicative of the company as a whole. I will probably keep shopping there, but I will definitely be more cautious with my orders from now on.

Man, let me tell you, my experience with Natura Market (naturamarket.ca) was straight up disappointing. Those customer reps just ain't the friendliest and when it comes to making mistakes, they don't even try to fix it. I had a wrong shipping situation and they wouldn't even give me a refund even though it was their bad. Not just once, but twice! Like come on now, that's just straight up unprofessional. I'm for sure not gonna give them my money again.

This store really has some serious issues that you need to be aware of before you even think about making a purchase. Their returns policy is super strict, which can be very frustrating if you end up accidentally ordering the wrong item, like I did. Even though everything was nicely kept in its original packaging, they wouldn't allow me to return any of it. Totally ridiculous!

But that's not the worst part: their social media "specialist" is a real piece of work. What kind of company hires an obnoxious little witch like her to manage their online presence? Her attitude stinks and she doesn't seem to care at all about customers or their concerns. Honestly, she needs to get off her broomstick and stop chasing away business.

Overall, I wouldn't recommend this store to anyone. The products might look good, but you'll be taking a huge risk if you decide to order from them. Stick to a more reputable retailer and save yourself the hassle.

I just gotta say, I've tried Natura Market a few times now and every single time my order was just hella late. Like, why even bother telling me it's gonna be delivered on a certain day if it's just gonna show up like a week later? I mean, I'm not expecting it to be here in like an hour or anything, but dang.

And don't even get me started on their customer service. I had to reach out to like three different people just to get an update on my delivery and it was like pulling teeth trying to get any sort of useful information from them. And when they finally did show up, I was already so done with the whole situation that I just rejected the package.

But here's the kicker - they charged me like, more than half of what my order was worth just to send it back! Like, are you serious right now? That's not my mistake, that's THEIR mistake. So needless to say, I won't be ordering from Natura Market again. There are plenty of other places to get my stuff and actually have it show up on time.

So, I decided to order up a boatload of groceries from Natura Market. But when my package finally arrived, it turns out that I got somebody else's stuff instead. I was pretty ticked, and you can bet your bottom dollar that I was looking to get a real quick and easy refund.

But that was not to be the case. Instead of just giving me my money back or sending me the correct order, those Natura folks made me go through all of the hassle of packing up somebody else's groceries and shipping them back! Now, I don't know about you, but that seems like an awful lot of work just to get a simple refund.

Anyway, it's been a good month since I started dealing with these guys and I still haven't seen that refund yet. Needless to say, I won't be using Natura Market again anytime soon. This whole ordeal was a real pain in the neck, and I just don't think that it's worth it to deal with all of this nonsense just to get some grocery shopping done.