CB Food and Grocery Retailers Food City No limits being posted on items and ringing up items I did not purchase.

Food City review: No limits being posted on items and ringing up items I did not purchase.

RJG3181 of US

Jun 02, 2024 1:05 pm EDT

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I shopped at Food City 663 in greeneville Tn. On 6/2/24 at 11:19 am. The clerk added 2.61 lbs of bulk seedless grapes to my order at 3.49/lb. I bought it before I payed a manager came over an said he took it off but when I checked my receipt it was still on there. So I paid $9.10 for something I did not purchase or receive. Also they had 6 packs of Pepsi products on sale but 2 get 2 free. No limit is posted in store or on their sales ad. So I got 12 6 packs and wound paying full price for 8 of the 6 packs. The ad clearly says must buy 4 6 packs to receive the buy 2 get 2 free. It says nowhere that you can only get 4 per transaction.

Claimed loss: $37.10

Desired outcome: I wish to be reimbursed and if there is a limit on items that are on sale then it needs to be stated.

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