Florida Power & Light [FPL]non responsiveness to dispute

J Aug 17, 2018

My name is Jeannie Fernsworth account # [protected] I have called [protected] about 35 times and left messages on every ext listed.
I am disputing a bill for $537.09 which appeared on my bill and is from 18 years ago. I had disputed the bill at the time.
You asked me to file a police report and write a letter which I did and faxed it to [protected] on July 12, 2018 I have called about 35 times and I have not received a single phone call back. Please address the issue ASAP

Jeannie Fernsworth

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