SUBMIT A COMPLAINT

FlixBus / FlixMobilityjourney from washington to ny

1
J Jul 31, 2019

Dear sir or madam,

I'm writing you to complain about the Sunday's journey from Washington, D.C. to New York (Sunday 28.7.2019, 2.15.p.m.).
Our bus was late and finally didn't arrive. After waiting for next one (approax 3hours!) 2 of your drivers refused to let us get in.Their behaviour was unacceptable and unhelpful.

Dropping me off to different place than was written caused me lots od difficulties.

As a 22 old female tourist traveling on my own without any help is the service you provide unreliable and uncomfortable.

I'd be grateful for refund of the whole amount.
Thanking you in advance.
Yours faithfully,

Julie Nešporová

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