FlightNetwork.com review: Flight cancelled french bee

My flight has been cancelled by French Bee on Jan.31, 2021 from San Francisco to Tahiti. Reservation L3Y058 Made for flight on May 16, 2020. I have been calling on the phone to French Bee for 3 months and always get told that yes refunds can be made if French Bee cancels the flight which they told us to be patient and contact flight network, which I have done every month. Finally on Jan.31 French Bee showed on their website our flight on March 17, 2021 has been cancelled. Flight network told me to phone French Bee to get a waiver number from them. French Bee informed me that they do not give me the waiver that Flight Network has to process the request. After my 4th phone call to Flight Network, they stated they need a payment of $30 to process the request. I agreed and was told they would get back to me. Our 1st flight was on Alaska Airlines and they told me they could not help me that Flight Network needs to follow up. I would like a voucher from Alaska Airlines to use in the future but a refund from French Bee because our whole trip was cancelled due to the corona virus and flight cancelled by French Bee.