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Flighright - Misled on agreed service for weeks. Does not seen to have real lawyers in country, manipulates review.
Flightright misled us. They took our case, let us wait for weeks, then told us that they basically gave up on our case due to it being under jurisdiction of Spain (which they pretended they covered) and due to them not having enough money to sue in Spain and having had bad test experiences doing so. They called it "we have parked your case" which is a croc. Proof that it can be done is that a local competitor got our clams paid out in no time. What is especially disturbing though is that Flightright, after getting this bad review also manipulated their review rating on a major review site they pay money to most likely by telling them they had no contractual agreement with me while their correspondence clearly says that they had and they even cancelled that in their last email just now. This is an attempt at getting my factual review removed under false premises.
Flighright Reviews and Complaints
Flighright’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of claimants are dissatisfied with compensation process.
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Misled on agreed service for weeks. Does not seen to have real lawyers in country, manipulates review.
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Dear "detectives",
we apologize for the fact that we have not met the service level you were expecting from us.
Currently we are representing several cases on the same or related flight. This gives us the opportunity to initiate a model case proceeding and to obtain a first, so-called, lead-case against the airline. Through this strategic pooling, however, we are able to initiate the model case first and - based on its success - to later enforce your case in a legal proceeding.
As we have no influence on the reaction behaviour of an airline, we are now just happy for you as your case seems to be solved by the help of a competitor. Our main goal is and will always be: helping flight passengers, which we already did for more than 600.000 passengers. And of course, free of charge if we can not claim a compensation.
We will contact you separately via email in your case.
Best regards, team flightright