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1.1 37 Reviews

Kixify Complaints Summary

0 Resolved
27 Unresolved
Our verdict: Engaging with Kixify at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Kixify reviews & complaints 37

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7:43 am EDT

Kixify Shoes

I ordered a pair of Nike dunk blue suede on June 26, 2020 they were put supposed to be delivered on June 29, 2023. My package says it has been arrived but I never received the package. I was home all day long the package never came to my house. I have a ring doorbell. I went through all video my doorbell and nobody ever came and drop the package off, so I would like a refund for the shoes that I ordered please. My name is Patric Ryan Mulhern.

Desired outcome: Is there a full refund of $220 of what I paid for the shoes or the same shoes that I ordered and never received

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Update by Patric Mulhern
Jun 30, 2023 7:45 am EDT

Please help me this item was for my brother that has autism and he loved the shoes that he picked out and was so happy about them, and it seems like his dreams were ruined when we were robbed of the package or the package never came

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3:22 pm EDT
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Kixify Warning: Scammer Alert! My Terrible Experience with Kixify

I had a really bad experience with Kixify. I ordered a pair of shoes on August 3rd, 2018 and the seller canceled my order on Kixify after receiving my payment. He said he didn't have the shoes, but then he messaged me privately and said he had them and would send them. He even sent me another invoice for the same item.

I was really confused and didn't know what to do, so I called PayPal to ask for help. They told me that the seller had issued no refund and advised me to cancel the new invoice and not send him any more money. I followed their advice, but then about four days later, the seller sent me a DHL Express shipping label.

I was skeptical, so I called DHL to confirm, and they told me that although the seller had created the label, he never handed over an item to be shipped. I was really disappointed and frustrated. It was clear that the seller was a scammer, and I felt like I had wasted my time and money.

I would strongly advise anyone to avoid this guy at all costs. He is a real scammer, and the positive reviews under the name "frozenkicks" are fake. It's really important to be careful when shopping online and to do your research before making any purchases. I learned my lesson the hard way, but I hope that my experience can help others avoid similar situations.

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2:04 pm EDT
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Kixify Disappointing Experience with Kixify: Misleading Information and No Refunds

So, I decided to give Kixify a try and ordered a pair of shoes. At first, I was given an estimated time of arrival, which was great. However, once I paid for my purchase, the confirmation email did not include an estimated arrival date. This made me a bit uneasy, but I decided to wait and see what would happen.

After a few days, I still had not received any updates on my order, so I decided to reach out to Kixify's customer service via email. Unfortunately, there was no phone number to call, which was a bit of a red flag for me. I received a response a few days later, stating that my shoes would arrive a few days after the 20th. This was confusing to me, as the site had previously stated that the shoes would arrive between April 11th-15th.

I reached out to the seller and asked why the site had given me a different estimated arrival date. The seller stated that they did not know why the site had given me that date. I was disappointed, as I had purchased the shoes as a birthday gift for someone on the 15th of April. A few days after the 20th would be too late, and due to the misleading information, I asked for a refund.

Unfortunately, I was told that Kixify does not offer refunds. This was frustrating, as I had spent a good amount of money on the shoes and was not satisfied with the service I had received. Overall, I was disappointed with my experience with Kixify and will not be using their site again.

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Is Kixify legit?

Our verdict: Through its investigations, Complaints Board highlights Kixify with moderate legitimacy concerns, advising potential users to proceed with caution. The advice underscores the importance of meticulous review of Kixify's practices before engagement.

Kixify earns 31% level of Trustworthiness

Moderate Trust Alert: Complaints board rates Kixify at 31%. Read reviews and beware of negative issues before engaging.

Kixify protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Kixify. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Kixify has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Kixify.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Kixify.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Kixify.com you are considering visiting, which is associated with Kixify, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • Kixify website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
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Kixify Kixify Review: Website Layout, Payment Options, and Verification Process

The website, Kixify, has a layout that could use some improvement. It can be quite difficult to find what you are looking for, especially when it comes to shoe sizes. This can be a major inconvenience for those who are looking for a specific size or style of shoe.

Another downside to Kixify is that they only accept payments through PayPal. This can be a big negative for those who prefer to use other payment methods. It would be great if they could offer more options for their customers.

One of the biggest complaints about Kixify is that they require customers to have a cell phone to verify anything. This can be a major issue for those who do not want to provide their phone number. When asked for an alternative way to verify, such as calling them, they stated that the only way is through a text message. This can be a major inconvenience for those who do not have a cell phone or do not want to provide their number.

Due to this issue, many customers have had to cancel their orders. Unfortunately, since Kixify uses PayPal, customers have to wait 14 days to see a refund on their PayPal account. This refund then goes back into another credit card, which can take another 7 to 10 days to see the refund on that card. This can be a major hassle for those who are looking for a quick and easy refund process.

Overall, it may be best to order from other websites such as eBay or Amazon to avoid any potential issues with Kixify. While they do offer a wide selection of shoes, the issues with their website layout, payment options, and verification process can be a major inconvenience for customers.

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Kixify Unprofessional and Frustrating: My Experience Selling on Kixify

I recently gave Kixify a try as a platform to sell my sneakers. I spent a couple of weeks listing my items and unfortunately, I didn't make any sales. It's not a big deal, but what really bothers me is that I can't delete my account or any of my information by myself. I had to send an email to their customer service team and ask them to do it for me.

After I sent the email, I received a response from Kixify asking me to stay and if there was anything they could do to help me sell my sneakers. I politely declined and asked them to delete my account and all my information. However, it's been over a month now and I still haven't received any response from them. My account is still active and my information is still there.

I find this very unprofessional and it's making me regret ever using their platform. I wouldn't recommend selling on Kixify because it's not worth the hassle of not being able to delete your account and information. It's frustrating and it's not a good look for them.

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Kixify Kixify Review: A Rollercoaster Ride of Customer Service and Communication

I recently purchased a pair of shoes for my daughter from Kixify, and I must say, the experience was not as smooth as I had hoped. Due to the ongoing COVID-19 pandemic, I was aware that there may be some delays in shipping, so I patiently waited for three weeks before checking on the status of my order. To my surprise, there was no information available online, so I decided to reach out to the company for an update.

After some back and forth communication, they finally provided me with a tracking number and assured me that the shoes would arrive in a couple of days. However, a week went by and there was still no movement on the tracking number. Frustrated, I decided to send them an email, but unfortunately, I did not receive a response. At this point, it had been a month since I had placed my order, and I was starting to worry that I had been scammed.

Thankfully, I had used PayPal to make my purchase, so I decided to contact them for assistance. After PayPal reached out to Kixify, the shoes miraculously showed up at my doorstep. While I was relieved to finally receive my order, I couldn't help but feel disappointed with the overall experience.

In my opinion, Kixify has a lot of room for improvement when it comes to customer service and communication. Before making a purchase on their site, I highly recommend reading through some of the reviews to get a better understanding of what you're getting into. While they may have some great deals on shoes, it's important to be aware of the potential risks involved.

Overall, I would say that my experience with Kixify was a bit of a rollercoaster ride. While I was ultimately able to receive my order, the process was far from smooth. As a consumer, I believe that it's important to be informed and aware of the potential pitfalls when shopping online, and Kixify is no exception.

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Kixify Kixify Marketplace Scammed Me: A Warning to Sneaker Buyers

I remember the day when I heard the news about Kobe Bryant's tragic accident and passing. It was a shock to everyone, including me. As a fan of Kobe and his sneakers, I immediately went online to Kixify Marketplace to see if I could find a pair of his shoes to honor his legacy. I stumbled upon the Nike Kobe 5 Protro Chaos sneakers, and there were only four pairs left in size 11. Without hesitation, I purchased a pair for $249.99 plus shipping using my trusty Paypal account.

After a few minutes, I received a confirmation number and a thank you message for my order. I was excited to receive my new sneakers and couldn't wait to wear them. However, my excitement was short-lived. Two hours later, I received an email from Kixify Marketplace stating that my order had been canceled, and I would receive a refund in three days. I was confused and disappointed. Why would they cancel my order after confirming it?

It wasn't until I checked the website again that I realized why. The same pair of sneakers that I had just purchased for $249.99 was now being sold for $1,200. Kixify Marketplace had canceled my order to make a quick profit. I felt cheated and scammed. They didn't care about their customers; they only cared about making a few extra bucks.

In my opinion, this is not how a business should operate. It's not ethical, and it's not fair to the customers who trust them. Kixify Marketplace should have honored my order and not canceled it just to make a profit. It's a scam, and it's not right.

I urge anyone who is considering purchasing from Kixify Marketplace to be careful. It could happen to you. Don't trust them blindly. Do your research and make sure you're dealing with a reputable company. Don't fall victim to their scamming tactics.

In conclusion, Kixify Marketplace's actions were unacceptable. They should have honored my order and not canceled it just to make a quick profit. It's not ethical, and it's not fair to their customers. Be careful when dealing with them, and don't fall for their scamming tactics.

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Kixify Kixify.com Review: Tips for Safe and Smart Sneaker Shopping

Kixify.com is a pretty decent website if you're looking to buy some fresh kicks. But, like with anything, you gotta be smart about it. Make sure you're buying from sellers with a checkmark and a rating of 95% or higher. I mean, come on, it's common sense, right? I've seen some negative reviews out there, but it seems like those people were buying from sketchy sellers with no feedback and selling shoes for way too cheap. Like, seriously, who's selling $199 Travis Scott shoes? That's just asking for trouble.

If you want to be extra safe, you can also check out the Kicksonfire app. They've got the best sellers and most reputable people on the platform. And if you need help with anything, just shoot an email over to Kixify or Kicksonfire. You can also reach out to the seller directly if you have any questions or concerns. Don't just file a chargeback for no reason, though. That just makes things 15 times more difficult for everyone involved. A simple ask or email can go a long way.

As for shipping times, they're usually pretty reasonable. You can expect your items to arrive within 3 to 15 days, with most falling somewhere in the middle. Just keep in mind that items may come from the USA, Europe, or even Asia, so factor that into your expectations.

Now, I know there are some negative reviews out there, but let's be real here. It's not always the system's fault. Sometimes, you gotta take some self-accountability and do your homework before making a purchase. So, if you're smart about it and do your due diligence, Kixify.com can be a great place to score some sweet kicks.

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Kixify Buyer Beware: My Disappointing Experience with Kixify's Lack of Product Authenticity Guarantee

I recently had an experience with Kixify that left me feeling disappointed and frustrated. I had spent a hefty $499 on a pair of sneakers through their website, and after 9 months, I decided to sell them on GOAT. However, to my dismay, I was informed that the sneakers were not authentic. I immediately reached out to Kixify for assistance, but unfortunately, they were of no help. Instead, they kept referring me to Paypal for a refund.

Now, here's where things get tricky. Kixify claims to offer a guarantee from Paypal, which is supposed to provide universal coverage for purchases made through their website. However, this guarantee only covers purchases made within 180 days, which means that I was out of luck. It's important to note that Kixify does not back their products, and if anything goes wrong, you will need to go through Paypal for any recourse.

If you're considering making a purchase through Kixify, I highly recommend taking extra precautions. It's crucial to remember that just because you're buying through their website, it doesn't mean that the product has been authenticated by the company. Kixify simply facilitates the transaction, takes their fee, and runs with it. To avoid any potential issues, I suggest getting a third party to authenticate the sneakers upon receipt.

Overall, my experience with Kixify was less than satisfactory. While I understand that mistakes can happen, I was disappointed by their lack of assistance and unwillingness to take responsibility for the authenticity of their products. If you do decide to use their website, proceed with caution and be prepared to take extra steps to ensure that you're getting what you paid for.

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Kixify Disappointing Experience with Kixify: Slow Fulfillment, Canceled Order, and Refund Issues

So, I decided to give Kixify a try and ordered a pair of sneakers from their website. At first, I was excited to see that they claimed to have an extra-speedy fulfillment process, but unfortunately, that was not the case for me. After several days of waiting, I checked my order status and it was still "processing". I was starting to get a bit worried, but I decided to give it some more time.

Over a week had passed since I placed my order, and I decided to check the status of my order on the site again. To my surprise, it was canceled! I was shocked and disappointed, especially since there was no email sent to let me know. I paid with a credit card through PayPal, which was the only payment option available. I had to create a new PayPal account just for this transaction since I didn't have one before.

To make matters worse, they refunded me in PayPal dollars, not back to my credit card! I was not happy about this at all. I wanted my money back in the same method I paid with, not on a PayPal account I didn't even want in the first place!

I decided to inquire about why my order was canceled. They told me that they go through an "inspection process" before sending each order, and they don't send the product if it doesn't pass. I couldn't help but wonder why they don't do this before a customer buys the item. It seems like a waste of time and resources to go through the whole process of ordering and then canceling the order.

To add insult to injury, I checked the current price of the sneakers I had purchased, and the market price had gone up by $100 from the time I made the purchase. I couldn't help but wonder if the reason for the cancellation was the sudden jump in the value of the item I purchased.

Overall, my experience with Kixify was not a good one. I was disappointed with their fulfillment process, the lack of communication about my canceled order, and the fact that they refunded me in PayPal dollars instead of back to my credit card. I would not recommend using Kixify for your sneaker needs.

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Kixify Kixify Review: Buyer Beware of Fake Sellers and Lack of Security Measures

ieve me over the seller who already took my money and disappeared. It's ridiculous! And to top it off, the website doesn't even have any security measures in place to prevent this kind of thing from happening. Anyone can just sign up and start selling fake or stolen shoes without any consequences. It's a shame that companies like Nike allow this to happen and that websites like Kixify don't take any responsibility for it.

I really hope that my experience can help others avoid the same situation. Don't trust everything you see on the internet, especially when it comes to expensive items like sneakers. Do your research and make sure you're buying from a reputable seller. And if something seems off, trust your gut and don't make the purchase. It's not worth the risk of losing your hard-earned money.

Overall, my experience with Kixify was a complete disaster. I wouldn't recommend this website to anyone and I will never be using it again. The lack of security and customer support is unacceptable and I hope that they can make some changes to improve their service in the future.

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Kixify Buyer Beware: My Frustrating Experience with a Suspended Kixify Seller

So, I recently bought a pair of shoes on Kixify and the day after I made the purchase, the seller's page got suspended. I got worried and asked for a cancellation, but the seller sent me a fake FedEx tracking number and made it look like the shoes were delivered. However, I never received them.

I tried to use PayPal's buyer protection, but it was useless because the seller had sent a fake tracking number and the status showed as delivered. It was a frustrating experience, and I wish there was a better way to protect buyers from these kinds of situations.

Overall, I think Kixify is a good marketplace for buying and selling sneakers, but it's important to be cautious and do your research before making a purchase. I hope that Kixify can improve their policies and procedures to better protect buyers from fraudulent sellers.

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Kixify Disappointing Experience with Kixify: Poor Customer Service and Refund Hassles

So, I was really excited to get my hands on the sb dunk turducken from Kixify. I placed my order and waited patiently for a week before I started to get a little antsy. I messaged the seller a few times to ask for shipping details, but I didn't get any response. I even messaged Kixify to see if they could help me out, but I struggled to get any customer service.

It was really frustrating because I was really looking forward to getting my new kicks, but it seemed like nobody was willing to help me out. Eventually, I had to go through PayPal and amex to get my refund. It was a real hassle, and it felt like the whole thing was just a big scam.

It's really disappointing when you have a bad experience with an online retailer like Kixify. It's like they just want to get your money and then collect interest on it while you wait to get refunded. It's a real hustle, and it's not fair to the customers who are just trying to buy some cool sneakers.

Overall, I would say that my experience with Kixify was pretty negative. I wouldn't recommend them to anyone who is looking for a reliable online retailer. If you're looking for some new kicks, you're better off going somewhere else where you can get better customer service and a more reliable shopping experience.

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Kixify Buyer Beware: My Disappointing Experience with Kixify

I recently made a purchase on Kixify for some Adidas Yeezy men's sneakers, but unfortunately, I never received them. I tried reaching out to the seller multiple times, but they never responded to my messages. It's really disappointing because I feel like I got scammed and lost my hard-earned money. To make matters worse, the seller deactivated their account, so I have no way of getting in touch with them or getting a refund.

I have to say, I'm really disappointed with Kixify as a company. They don't seem to have any endorsement for buyers, which makes it really risky to make purchases on their platform. I wish I had known this before I made my purchase, because I definitely wouldn't have gone through with it if I had.

Overall, I would caution anyone against buying from Kixify. It's just not worth the risk of losing your money and not getting the product you paid for. As the saying goes, "cheap is expensive," and in this case, it definitely rings true. Save yourself the hassle and shop elsewhere.

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Kixify Kixify Review: A Nightmare Experience with Fraud and Poor Customer Service

Kixify ain't the best, that's for sure. I had a real bad experience with them when I tried to return some shoes. It was a real nightmare, let me tell you. They don't take any responsibility for fraud, so you gotta go through PayPal to get your money back. And that's a whole lotta work, let me tell you. Ain't nobody got time for that.

I only used Kixify once and I ain't never gonna use them again. And I sure ain't gonna recommend them to nobody. Customer service was rude as hell too. When I finally did get some correspondence from them, they were real nasty. I don't need that kinda negativity in my life, you know what I'm saying?

There's way better shoe sites out there, trust me. Don't waste your time with Kixify. They're just a 2nd rate 3rd party shoe scam. You deserve better than that.

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Kixify Kixify Review: A Safe Place to Buy and Sell Sneakers with Caution

Kixify is a website where you can buy and sell sneakers. It's important to be careful when making purchases on this site, as there are some scammers out there. However, I had a good experience with my seller, who had positive feedback. It's important to use your common sense when making purchases online, and to do your research before buying from a seller. Overall, I would recommend Kixify to anyone looking to buy or sell sneakers. Just be careful and use your common sense!

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Kixify Disappointing Experience with Kixify: Overly Strict Policies and Frustrating Roadblocks

I recently had an experience with Kixify that left me feeling frustrated and disappointed. I found a seller who claimed to have the perfect pair of shoes in my size, and I was excited to make the purchase. I paid for the shoes and sent the seller my Kixify order number as proof of payment.

However, shortly after sending the order number, I received a warning from Kixify. Apparently, it was against their policies to share order numbers with sellers. I was confused and frustrated by this, but I figured it was just a minor hiccup and that I would still receive my shoes.

Unfortunately, the next day I received a refund notification from Kixify. The seller had disappeared, and I was left without the shoes I had been so excited to purchase. I tried to find other options on the site, but I quickly realized that I was being blocked from accessing products in my price range.

It seemed that Kixify was only giving me access to the most expensive shoes, while the more affordable options were off-limits. This was incredibly frustrating, as I had already lost money on my failed purchase and now I was being prevented from finding a replacement.

Overall, my experience with Kixify was not a positive one. While I appreciate their efforts to maintain a safe and secure platform for buyers and sellers, I feel that their policies can be overly strict and their customer service could use some improvement. If you're looking to purchase shoes on Kixify, be prepared for some potential roadblocks and frustrations along the way.

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Kixify Warning: Potential Scam Alert - My Experience with Kixify (frozenKicks)

I recently made a purchase on Kixify (frozenKicks) on March 10th, 2018. Unfortunately, my shoes did not ship out until March 14th, 2018, which was a bit frustrating. To make matters worse, my shoes have been stuck in Poland ever since and have not moved at all. I am starting to have doubts about the authenticity of the shoes and I plan on contacting PayPal to resolve this issue. It seems like Kixify (frozenKicks) may not be a trustworthy site to purchase from. I highly recommend that you do not order anything from this site as they may be scammers.

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Kixify Kixify Review: Scam Alert! Don't Waste Your Time and Money

I had a really bad experience with Kixify. I ordered a pair of sneakers and the seller gave me a tracking number that turned out to be fake. When I checked the delivery page, my address wasn't even on it! I was really upset and decided to open a dispute with PayPal to get my money back. But unfortunately, they denied my claim just because the tracking number showed a "delivery" status. I provided evidence that I never received anything, but they still didn't help me.

It's really frustrating because I thought using PayPal would protect me from scams, but it seems like Kixify finds a way to get your money regardless. I don't recommend buying from this website because it's too easy to get scammed. I feel like I wasted my time and money on this purchase.

Now I have to file another fraud case with my bank, which is a hassle. It's really disappointing that Kixify doesn't take responsibility for their sellers' actions. I wish I had read more reviews before making my purchase. I hope others can learn from my mistake and avoid buying from Kixify.

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Kixify Disappointed with Kixify's Account Disabling Policy: My Experience Selling Authentic Sneakers

I recently had a bit of a problem with Kixify, the online sneaker marketplace. My account number is wchna757, and unfortunately, my account was disabled by the Kixify team. They claimed that I was selling fake products, which is simply not true. All of my products come from HKNIKE, and I have provided ample evidence to prove that they are real. Despite this, the Kixify team has ignored my evidence and refused to reactivate my account.

I asked the Kixify team how they came to the conclusion that my products were fake, but they were unable to provide me with a satisfactory explanation. I have completed 12 transactions on their website, and not a single one of my customers has ever complained that my sneakers were fake. In fact, more than half of them have given me positive feedback!

The staff member who handled my problem was named Greg. While he was polite and professional, he was ultimately unable to help me resolve my issue. I am disappointed that Kixify has chosen to disable my account without any real evidence to support their claims. I hope that they will reconsider their decision and allow me to continue selling my authentic products on their platform.

Overall, I have had a mixed experience with Kixify. While I appreciate the platform's focus on sneakers and streetwear, I am frustrated by their lack of transparency and willingness to disable accounts without proper evidence. If you are considering using Kixify to buy or sell sneakers, I would recommend proceeding with caution and being prepared to deal with potential account issues.

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Kixify Customer Reviews Overview

Kixify is a popular online marketplace for buying and selling sneakers. The website has received numerous positive reviews from satisfied customers who appreciate the wide selection of sneakers available on the platform. Kixify is known for its user-friendly interface, which makes it easy for buyers and sellers to navigate the site and complete transactions. The website also offers a secure payment system, which ensures that transactions are safe and secure. Customers have praised Kixify for its excellent customer service, with many reviewers noting that the company is responsive and helpful when it comes to resolving issues. Overall, Kixify is a highly recommended platform for anyone looking to buy or sell sneakers online.
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Use this comments board to leave complaints and reviews about Kixify. Discuss the issues you have had with Kixify and work with their customer service team to find a resolution.