Flexsteel Industriesleather sofa latitudes collection

T
This review was posted by
a verified customer
Verified customer

Purchased a flexsteel-industries-latitudes-collection double recliner sofa and recliner chair from Hudson Furniture in Clearwater, Fl in August of 2014 with and extended warranty. Three years later we noticed the dye was coming off the footrest. Called a warranty company and they sent a technician out to review. Just got a text mail saying that sorry, Flexsteel's warranty only covers leather for one year. Now wait a minute. You can produce faulty dye and tanning which doesn't show up until a few years later and too bad? Scam. Never will purchase a Flexsteel again. Hidden defect doesn't show up until later, but Flexsteel laughed all the way to the bank? Don't ever, ever by a Flexsteel product!

  • Updated by Timothy Tuttle · Jan 11, 2018

    should be buy. No follow up at all.

    Comments

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.