Chevrolet reviews and complaints 1
View all 246 complaintsChevrolet - the service department
My A/C stop working coming back from my vaction. I went to the dealaer ship they told me that my warranty had expired. I charged me $2278.65 to replace the condensor. I paid the bill after being told the warranty had expired. I got home and went through my records and discovered that the warranty was still valid. I talked to the service manger twice he told me that I authorized the payment and theres no refund even with an existing warranty. The refund policy states that its at the discretion of the dealership to refund the customer.
My A/C stop working coming back from vaction. I went to the dealership they told me that my warranty had expired. They repaired my 2017 GMC Rocky Ridge the repair bill was $2278.65 for a new condensor.I paid the bill and researched my records my warranty was still active. I went back and talked to the service manager twice he stated that I authorized the payment theres no refund. The refund policy states that its at the dealership discretion to refund customer. The dealership did not send a survey after the service. This is a correction of the previous post. The INVOICE # 100693.
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