firstSTREET for Boomers and Beyondzinger power chair

P Jul 13, 2019

It arrived and I unfolded it and tried to use it. It will not go into reserve as the instructions say. It can't be pushed backward either. The wheels lock up. It goes forward and the brakes are off. It is Saturday and of course, customer service is closed. The recording for customer service talks too fast and we had to listen to it four or five times. After going to the website, it was like a scavenger hunt to get to this site and MAYBE my complaint will be read.

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