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First Premier Bank Profile

First Premier Bank

www.firstpremier.com

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2.0

Overall reputation rating based on reviews and complaints

First Premier Bank earns a 2.0-star rating from 17 reviews and 203 complaints, indicating that most customers are somewhat dissatisfied with banking services.

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First Premier Bank Complaints Page 11 of 11

ComplaintsBoard
R
12:00 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First Premier Bank withdrew money from my account with authorization and did not post it to my account. It has been 8 days now and counting. First they told me it was some sort of security hold, I asked to speak to the security people and was told. "they don't have a phone in security", Then I was told by another person that they have the right to withdraw...

Read full complaint and 41 comments
ComplaintsBoard
J
12:00 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had a visa card with premier for over three years and they are a FRAUD i paid my balance off in full and they said it would be 15 to 20 days before they could post it to my account but then when I canceled my account with then they took the money out of my checking with in 20 minuets of cancellation; amazing how they are in no rush till they loose your business. Stay way away from premier bank.

Read full complaint and 22 comments
Frequently asked questions (FAQ) about First Premier Bank customer service
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Is First Premier Bank a legitimate bank?

Yes, First Premier Bank is a legitimate banking institution. It is FDIC-insured and is based in Sioux Falls, South Dakota, where it was founded in 1986.

Is First Premier Bank FDIC insured?

Yes, First Premier Bank is FDIC insured, which means that customers' deposits are insured up to the maximum amount allowed by law.

Does First Premier Bank offer nationwide services?

Yes, while First Premier Bank is based in South Dakota, it offers its services to customers nationwide.

What kind of banking services does First Premier Bank provide?

First Premier Bank offers a wide range of banking services, including personal banking (checking and savings accounts, loans, credit cards), business banking (cash management, lending solutions), and wealth management services.

"Is the First Premier Bank credit card legit?

Yes, First Premier Bank is one of the largest issuers of Visa and Mastercard credit cards in the United States. It offers legitimate credit cards, including options for those looking to establish or rebuild their credit.

Is First Premier Bank safe for online banking?

Yes, First Premier Bank uses encryption and other security measures to keep its online banking platform safe and secure.

Is First Premier Bank a good bank for personal banking?

First Premier Bank has a wide array of personal banking services and is generally well-reviewed by its customers. However, what constitutes a "good bank" can vary depending on individual needs and preferences.

Does First Premier Bank report to credit bureaus?

Yes, First Premier Bank reports to the major credit bureaus. This reporting is what makes their credit cards a good option for those looking to build or rebuild their credit.

Is First Premier Bank customer service reliable?

First Premier Bank has a dedicated customer service team. However, as with any company, experiences may vary. Many customers have reported positive experiences with First Premier's customer service.

What is the history of First Premier Bank?

First Premier Bank was founded in 1986 in Sioux Falls, South Dakota. It has since grown to be one of the largest issuers of Visa and Mastercard credit cards in the country.

Does First Premier Bank have physical branches?

Yes, First Premier Bank has physical branches, primarily in South Dakota. However, they also offer online and mobile banking services to serve customers nationwide.

Is the First Premier Bank mobile app secure?

Yes, First Premier Bank's mobile app uses several security measures, including encryption, to ensure the safety of its users' information.

What kind of loans does First Premier Bank offer?

First Premier Bank offers a variety of loan products, including personal loans, home equity loans, and business loans.

Does First Premier Bank offer savings accounts?

Yes, First Premier Bank offers a variety of savings account options to meet different customer needs, including regular savings accounts and money market savings accounts.

Does First Premier Bank offer investment services?

Yes, First Premier Bank offers wealth management services which can include investment services. They provide tailored strategies for individual, retirement, and business needs.

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