The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
First For WomenPoor service/no feed back/lies

I had a car accident i put claim throw my insurance company first for women their response was very poor to wards my claim i received a telephone call 2 weeks later.The consultant told my that my car was a right off and that they are going to settle the fiance house and he will keep me up to date.2 minutes later he phones my back telling me give me wrong information he was looking on two screens and their was another client of theirs with the same details same name same car and same accident sounds fisher. He then told me that me husband had phoned in telling them to save the car.I kept him on the line while calling my husband and asked him if he had called them he replied no he didn't then everything after that this went wrong they never returned our calls they wer rude you could never get hold of the correct people to speak to the wanted to repair the car without our consent we are still waiting for them to call us and it has been 2 weeks already they called first for women but it is only a brand they underwriters are telesure they are only scamming women to take out insurance with them but if this is the way they are handling us women i feel very sorry for the women out their

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