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Associates Underwriting reviews first appeared on Complaints Board on Apr 19, 2009. The latest review Warranty was posted on May 21, 2020. The latest complaint Refused repair coverage was resolved on Sep 22, 2014. Associates Underwriting has an average consumer rating of 2 stars from 15 reviews. Associates Underwriting has resolved 4 complaints.

Associates Underwriting Customer Service Contacts

1250 Main Street, Suite 300
Napa, California
United States - 94559

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Associates Underwriting Complaints & Reviews

Associates UnderwritingWarranty

I purchased a vehicle with a 3 month 3 thousand mile warranty and the dealer gave me a place that was supposed to honor the warranty but they never heard of aul.
I called aul personally and they said pep boys would honor the warranty. My truck day on pep boys parking lot all day and did not move, when I asked what time the next day I should bring my truck he said his tech guy was off. All I could do was shake my head

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    Associates Underwritingaulcorp vehicle powertrain warranty

    You will verify your contact until you are blue in the face with zero results. We bought a 2011 Chevy Impala and the warranty is with AULcorp. 5 months later the engine and transmission completely fail. I had to have my car insurance company tow the vehicle because AUL would not accept the warranty despite giving them all the correct info. They asked for verification and we send it. Next day asked for more verification and we send it. 1 week later they agree to tow the car to another place where it will get repairs. The repair place says the engine and transmission are a complete loss. Guess who all of a sudden needs more verification of the warranty that we've been making payments on. Their name is all over our warranty paperwork. Now they need verification from the dealership that we bought the car from. Basically, we went back up to the dealership so they can make copies of the paperwork we've already given AUL. Our contact also says we were supposed to get a rental car. So much for that! We've been 3 weeks without our car and without a rental car. This sounds like it will be going the lawsuit route very quickly. Avoid this company. It's nothing but a headache and you are paying for a contract that you will never be able to verify with them no matter how much of the original paperwork you have.

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