The complaint has been investigated and
resolved to the customer's satisfactionResolved First Data Global Leasing — fraud
resolved to the customer's satisfaction
This company Sales Representative came to my store offering a government service to accept EBT payments. We were sure that this lady was a government representative and no a sales person from a leasing company. She was not clear at all on how the charges were goin to be and said that we are not going to have to pay anything until the first month of using the equipment is done. She didn't even installed the equipment, nor gave us any training. But told us to say that everything is working fine if someone from the verification company calls to verify us. This is what we did. Then on next day we had a $20 charge for no reason at all on out bank account, and another $78.78 charge for the first month of leasing. And we don't even have the service set up. Also the contracts that she told me to say was a 6 pages contract, I never have it on my hands, I only show me the places to sign and never show me the last page of this contract and also didn't let me a copy of this contract. Anyway, when I called to cancel this contract, they told me I need to send a letter and that there is a charge of $30 for no reason, and also $934.00 to be able to cancel the contract. I talked to a representative on the company to see if he can help me with this cancellation, but after all these bad reviews I am reading I doubt he will do anything for me. I just hope somebody can do something so these people cannot operate anymore. I don't understand how they can work like that. It has been very dificult for us get all licences and permissions to have our store working and people like that is just there doing all this and nobody does anything about it.