Menu
Write a review
File a complaint
Firestone Complete Auto Care

Firestone Complete Auto Care review: Tire mounting

P
Author of the review
1:22 pm UTC

I had 4 new tires put on my car a couple months ago. I kept what they said was the best of the four (I had some doubts as I saw the person grab up the first one from the stack with no real scrutiny on any, but as he had changed them took it as he saw them all as they were being changed out) and was told by the manager that day that once I found a new rim I could have it mounted. Finally got it in and able to take the new rim and the tire back to have mounted. The manager on duty said they couldn't mount used tires as it was a liability. Then said if it was one of theirs maybe could and he looked at it. As it was a Cooper tire he said no, and then told me the tire was bad anyway. (They had all passed inspection a couple weeks prior to changing, btw, was showing wear though, not unusable though) He was more than willing to sell me a new one though. I can see even though this location was an Expert Tire prior to the rebranding, they still run shady deals and lie a lot; anything to make a sale. I like Firestone tires, understand that policies may have changed in the years since I worked for Firestone, but I DO N0T appreciate being lied to and tried to get jerked around.

Desired outcome: Written and public apology

0 comments
Add a comment

More Firestone Complete Auto Care reviews & complaints

View all Firestone Complete Auto Care reviews and complaints
  1. Firestone Complete Auto Care Contacts

  2. Firestone Complete Auto Care phone numbers
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number
    Phone support
    More phone numbers
  3. Firestone Complete Auto Care emails
  4. Firestone Complete Auto Care address
    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
  5. Firestone Complete Auto Care social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
  7. View all Firestone Complete Auto Care contacts
Firestone Complete Auto Care Category
Firestone Complete Auto Care is ranked 22 among 325 companies in the Auto Parts and Repair Stores category