Took car in on 10/01/2033 due to service engine light being on. Derek stated would have to run diagnostic which I agreed to. Came back and stated the VVT solenoid needed to be changed and an oil change. I agreed to the services. Derek called at about 4:30 same day and tells me my engine blew up. Then the manager calls on 10/2/2023 and states unfortunately those things happen and proceeds to give me a cost of a new engine. No those things just don't happen. You don't take your car in running and then get a call that it's not running. I don't know what happened in between the technician changing that part to the engine going bad but something was done incorrectly for something to just happen like that. My car was running fine and someone is trying to cover their mistake.
Desired outcome: I would like my car repaired at Firestone expense because again my car was running when it was dropped off