Firestone Complete Auto Care review: repair not fixed right the first time/cadillac seville

A few months ago I was having trouble with my steering and it was making a loud noise so I took it to your shop on van buren and estrella parkway in goodyear. The tech there was very informative and let me know I needed to have several things fixed on my cadillac but the main concern was the rack and pinion being repaired. Several months had went by and I was unable to take the car in but I continued to put in power steering fluid as I noticed it was leaking quite often. A couple of days ago I could no longer get the steering to work so we had it towed to your shop on pebble creek parkway and they fixed the rack and pinion even though on the form I had told them I knew there was a leak coming from the power steering reservoir, and I couldnt get it to steer. When we picked up the car the tech told us they found the power steering pump needed to be replaced and there were leaks in the hoses! Duh! I was frustrated and asked why they didn't check this first because you could clearly see that, and I had told them I knew there was a leak? The tech said they did the repair that was on record for the rack and pinion and now here's the estimate for repairing the power steering pump. I don't see how this is abiding by your "fixed right the first time guarantee" because you sent me home with a broken car with the same issues as when I had it towed?! You had the rack and pinion fixed and took almost $800 from me on the firestone credit card that I just applied for to get my car fixed and now I have my car and it is not fixed and I have to pay for it for the next 6 months! The rack and pinion is repaired but that was not the urgent issue. The urgent issue was the severe leak with the power steering which was obviously causing the noise and trouble steering! I don't understand how you can be okay with your company knowing you took this money away from me and my car is in the same condition, I can't drive it and now I don't have the money to fix the urgent issue that needed to be fixed in the 1st place because you took it all with the credit card you so strongly encouraged me to apply for, and I just maxed out for a repair done improperly!
You should honor your guarantee and have my car brought back in and have my power steering pump and hoses replaced/repaired for no additional charges!
My name is karee peigne and I can be reached at [protected] or karee. [protected]@gmail.com