Firestone Complete Auto Care review: Oil change

I brought my car in for an oil change. Near the end of the day I call to see if was finished. When I arrived to pickup my car I was told it was burning a lot of oil. This made no sense, as it was a simple oil change. On my way home the car lost most of it power and started making weird sounds. I made an appointment with a mechanic to look at it further.

He first returned the oil filter and said this oil was never changed and someone messed up your filter.

Ken matthews

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6532 valentine way

Santa fe nm 87507