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Firestone Complete Auto Care

Firestone Complete Auto Care review: Case number #2758437

R
Author of the review
11:44 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I have sent several complaints to headquarters and the store before but have not received any response to compensate me for what your company did to my car and my family. As explained in the previous complaints: 1. Your company put my family in danger. 2. Your company did not repair my van properly and broke the front left brake fluid bleeder without fixing it. 3. Your company charged for repairs which were not done.

I attached pictures of the complete brake job done on my van for safety because your company did not do it correctly. I Also attached the invoice on this job. I am demanding payment for this job and compensation for what your company has put my family through. If I don't hear from you within 5 business days, you will hear from my lawyer. Just remember, what happened was a criminal act, not just dishonest business practice.

Desired outcome: Compensation for what your company did to my car and my family.

Update by Robert Ho
Sep 20, 2023 11:43 am UTC

I got a call from Nashville, TN this morning with a short message. I called back a few times and only got the same recording message. This happened a few weeks ago. I want an email or other written form of response, no phone call.

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    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
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    Sep 15, 2026
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Firestone Complete Auto Care Category
Firestone Complete Auto Care is ranked 22 among 324 companies in the Auto Parts and Repair Stores category