Following is the summary of the complaint and demand a full refund and compensation:
1. Put my family in danger.
2. Did not do the work as charged. Did not remove the old brake fluid lines and did not breed the front brakes. Broke the left front caliper breeder. Did not breed the right front because the breeder is frozen.
3. The new brake fluid lines are made up of rubber hoses. The rubber hoses were not installed properly, rubbed against other parts of the car and show sign of damage.
4. Front brake lines zip tied to the rear oxygen sensor wiring harness, which will break the wire.
5. New brake lines and hoses ran through vehicles that were not secured properly.
I had a local auto shop look at the car and provide a summary of the inspection and cost for redoing the job complete to make it safe to drive. The information with pictures are being sent to the Steubenville OH store for reimbursement and compansation
Desired outcome: Reimburse the cost for the complete repairs by Auto Shop and compansation for putting my family in danger.
I forgot to mention the reason I took the car to the local auto shop for checkup because I was having difficulty to stop the car, the brake is soft and goes all the way to the bottom. I need a good distance to stop the car.