Scheduled an appointment on June 22,2023 at 12:00pm Est and Firestone didn’t finish replacing my tires until 7:30pm EST. What is the point of scheduling an appointment if it’s not going be honored ? After receiving my car they misplaced my Tire caps on my tires. & blame me . Now I have to come back to the shop and waste more time. I have been waiting for almost a week to receive my replace my caps. This is ridiculous. Stay away from Firestone and go somewhere else.
Desired outcome: Please refund