Menu
For Business Write a review File a complaint
Firestone Complete Auto Care

Firestone Complete Auto Care review: Battery replacement

A
Author of the review
3:43 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchase a car battery 5-3-2024 My battery died, and I came on public transportation, after contacting the store via phone to see it they had it in stock
My car broke down on Wednesday 4-30-2025 I had to have my car towed
My battery died, along with other parts
On Tuesday 5-6-2025 I call Firestone and spoke to a young man, I explained the situation and said I was going to bring the battery back today, because it's supposed to have a 4 year warranty He said it wasn't in stock I asked for the manager, he said he wasn't there and he couldn't take it back
I had to purchase a battery at another store on Thursday 5-8-2025 I took the battery back to Firestone and spoke with Pablo Delgado, very polite He said he had to speak to his manager, Jeremy Lombardo who came ou6t of his office and was very short with his response, saying it's nothing he can do and walked away, rude There should be some kind of way for me to be compensated, dealing with a reputable company, Firestone

Claimed loss: I paid $190.79 on 5-3-2024

Desired outcome: A refund of the balance of the battery

Confidential Information Hidden: This section contains confidential information visible to verified Firestone Complete Auto Care representatives only. If you are affiliated with Firestone Complete Auto Care, please claim your business to access these details.

0 comments
Add a comment
  1. Firestone Complete Auto Care Contacts

  2. Firestone Complete Auto Care phone numbers
    +1 (800) 367-3872
    +1 (800) 367-3872
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number
    +1 (615) 823-6093
    +1 (615) 823-6093
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number
    +1 (800) 752-0379
    +1 (800) 752-0379
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number
    Phone support
    More phone numbers
  3. Firestone Complete Auto Care emails
  4. Firestone Complete Auto Care address
    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
  5. Firestone Complete Auto Care social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2025
  7. View all Firestone Complete Auto Care contacts
Firestone Complete Auto Care Category
Firestone Complete Auto Care is ranked 23 among 493 companies in the Auto Parts and Repair Stores category