The complaint has been investigated and
resolved to the customer's satisfactionResolved Farfetch — they sale fake kenzo sweater
resolved to the customer's satisfaction
I buy two kenzo sweaters from farfetch. They are totally different with the same style swearters sale in the authorized kenzo franchise. Material is
different, prints Is different, label is different, even the size is different even though they are both XS. The manager of kenzo franchise told me that these two kenzo Sweaters are fake ones😱😱.I complain these problem to farfetch. They gave the explanation very funny. The difference is caused because of apply by different manufacturers. But they are exactly same style and shows produce in same country. I trust kenzo will keep the same style sweater in the same size. They just say if you are not satisfied with goods, just return. Pleas we don't want to waste money to buy fake one. Once you are being found what are you doings, you just chicanery . I say I need more explanation then they just disregard my email. Really bad service. Guys please open your eyes, farfetch sale fake ones.
The complaint has been investigated and resolved to the customer's satisfaction.